Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Orbit Design Agency
Orbit Design Agency is a team of creative, interdisciplinary, and skilled professionals striving to help businesses of all shapes and sizes reach their digital objectives.Whether you need help with designing a logo, developing a presence on the website, or with content marketing, Orbit Design Agency wants to help. The company offers a secure money-back guarantee, and 24/7 client coordination and clients have 100% ownership rights (after the project is complete).
Orbit Design Agency (orbitdesignagency.com) has 38 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Orbit Design Agency exceeded our expectations. They crafted a website that perfectly captures our brand essence. It's sleek, user-friendly, and mobile-responsive. Their professionalism and attention to our needs made the entire process seamless. We highly recommend their services.
Reply from Orbit Design AgencySep 29, 2023
Thank you for choosing Orbit Design Agency! Your satisfaction is our motivation.
JW
Jonathan W.
Orbit Design Agency made our vision a…
Orbit Design Agency made our vision a reality. Their web design and development expertise transformed our online identity. The result is a website that's not just visually appealing but also highly functional. Their team's dedication and creative flair shine through in every detail.
Reply from Orbit Design AgencySep 29, 2023
We're delighted to have exceeded your expectations. Your feedback fuels our creativity.
AS
akif S.
Good work
I had a fantastic experience with the Orbit Design Agency! From the start, Sam was incredibly attentive to my needs, and the level of support I received throughout the project was top-notch. Not only did they offer reasonable prices, but they also went above and beyond by providing extra work at no additional cost. I highly recommend their services!
Reply from Orbit Design AgencySep 29, 2023
Your kind words inspire us to continue delivering top-notch design solutions.
JA
Joshua A.
I wish I could leave -1 rating
I wish I could leave -1 rating, but this system will not let me.... I started to build my website back in May of 2022 every time i got someone on the phone they are tried to sell me on more items we are small business.
#1 $999.00 website #2 SEO for 6 month and google my business $2266.92 they never set or sent me info on this we had to set up google my business page ourselves.
#3 $1290.00 web site development - spelling errors and no training and website is now my website is down I year later and they are telling me it because is shared server or something !!!! I have to pay more money.. for Maintenace this always BATE AND SWITCH. they are always trying to get more money out of me. I never talked to the same person more than once. no one ever follow up with me I would never use their services again. at this point i dont care if my website come up We use face book and Instagram to attract customer.
JB
Julia B.
DO NOT USE THEM!!!
UNPORFESSIONAL TEAM. UNPRORFESSIONAL WORK. THEY SENT THE WEBSITE LIVE WITH INCOMPLETE DESIGN. THEY REFUSE TO FINSH THE WORK. THE SITE IS 2 MONTHS OLD AND FULL OF GLITCHES. THEY REFUSE TO FIX THEM UNLESS I SIGN UP FOR MARKETING. THE AGREEMENT WE SIGNED HAS 3 YEARS OF FREE TECHNICAL SUPPORT. THEY EXTORT MONEY. THIEVES!!! THEY USE FAKE NAMES TOO. THEIR REAL NAMES ARE DIFFERENT FROM WHAT THEY GIVE TO CUSTOMERS! DO NOT USE THEM!
TR
Trevor
Run! DO NOT USE THIS COMPANY
AVOID these people at all costs. The team at Orbit Design Agency is incompetent, unprofessional, and downright criminal in their business practices. They will not meet any of your deadlines, perform any quality work or changes. Some changes took 6 different notifications to even attempt a change. They will nickel and dime your project to death and never meet any of the quality standards they promise.
Not only that, but they will take your payment information and pay other third parties using your payment info without telling you. They will even harass you for payments endlessly. If you are thinking about a feature or product they push and harass to get the piece added and for the payment. Even on holidays such as Thanksgiving and Christmas.
If you actually try and complain about the quality, they will just harass you with phone calls and empty promises to fix the website or issues. Their coding and follow-through is abysmal. Even entry-level college students could provide better coding. There is little communication about issues they may have or that have happened with your project. They had a massive security and data breach which installed malware and viruses throughout my website, flagging it by Google, and they never informed me about the breach. To this day, I am still trying to resolve this issue and correct the flagging on Google. When this was brought up with my project manager Sam Jones, I was assured this would be fixed. As mentioned, not once did they mention the security breach.
If you do decide to hold them accountable or recover any of your money, they will not entertain the thought. They will come up with excuse after excuse as to why they can't or use the reason "we are still willing to fix the issue."
Half of the reviews they have on review websites or Google are fake or coerced with a promise to fix an issue or a discount. They are also pushed on being written well before the project is done.
Every step of the promise creates headache after headache. Save yourself the heartache, trouble, and downright childish work. If you value your time and money, look for another company that is professional, reliable, and delivers on its promises. Orbit Design Agency is not that company.
KC
Kenneth C.
Sam Jones was our consultant throughout…
Sam Jones was our consultant throughout the process. He did an outstanding job with communication and meeting our business needs. I would highly recommend his expertise and our business will continue to use his support as we develop more locations.
Reply from Orbit Design AgencySep 29, 2023
Thank you for your glowing review! We're thrilled to hear about your positive experience with Sam Jones, our dedicated consultant. At Orbit Design Agency, we take pride in our team's commitment to effective communication and meeting our clients' business needs. We're delighted that you would highly recommend Sam's expertise, and we look forward to supporting your business as you expand to more locations. Your success is our priority, and we're here to help you every step of the way.
MG
Michael G.
Midland Gems review of Orbitz Design Agency
Midland Gems
Lousy, lousy experience and they will not stand behind the 100% satisfaction promise. Prepaid for the service and after 6 weeks, absolutely no progress. Requested and was promised repayment, then surprise/surprise they did not refund. Do not recommend this company.