OrchidRomanceReviews of orchidromance.com

Reply from OrchidRomanceNov 20, 2022

Dear Leo, We are sorry to hear you had such an impression. It goes without saying some unsatisfied and suspicious members appear, and they may submit a negative feedback. However, we have never scammed anyone, and we review every complaint individually. From our side, we do not tolerate scam. Unfortunately, we are unable to locate you as we do not have your email address or ID of your profile. Kindly contact us via [email protected] so we could clarify this information for you as well as resolve the whole situation in a satisfactory way. Kind regards, OrchidRomance Customer Support

Reply from OrchidRomanceNov 20, 2022

Dear David, Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way. From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. We are working hard on increasing the level of security of the platform and it requires enormous efforts from us and our Regional Partners who carefully verify members. We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting. We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed. Respectfully, OrchidRomance Customer Support

Reply from OrchidRomanceNov 13, 2022

Dear Tanuki, Thanks a lot for submitting your feedback! It is a pity to hear, such a negative comment, however, we would like to inform you that our goal is to create convenient conditions for communication between all the members. Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website. Also please note, that do not conceal anything from our members that concern the interaction on the website or it`s functionality. We are honest and fair with all our members. Please take into consideration that, the members, receive the 20 free credits in order to check the website`s functionality and decide to use the website or not. However in order to communicate on the website the users, should purchase the credit packages. Please note, that the website is not forcing our members to buy the credits. And no one can do it, instead of you. Anyway, please let us know if someone incentivizes you to do so. Please note that all of our validated members are real and verified and the validated members are not getting commissions or working for the website. All the users are making their conscious choice before, registering and further interacting on the website with other members. We try to make sure that all the validated members are interested in communicating with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. By the way, we do not probit our members to meet with each other or to communicate outside the website. All the members can discuss it directly on the website. As for the deletion and leaving the platform, the members should also take such decisions by themselves and should be aware of the consequences. We will be glad to assist each member, even if he/she wants to delete the profile. However, we have the requirements and all the members have to provide the required information in order to be deleted, due to security reasons in order to prove that this member wants to be deleted consciously. Should you have any additional questions, please contact us via [email protected] email at any time. Best regards, Orchidromance Customer Support

Reply from OrchidRomanceNov 9, 2022

Dear Kerry, It’s great to hear that you had a positive experience at our platform! Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know via [email protected]. Sincerely, Orchidromance Customer Support

Reply from OrchidRomanceNov 3, 2022

Dear Frank, We are extremely grateful that you took the time out to leave us such a good review! Please reach us via [email protected] in case of any help needed. We are there for you 24/7. Sincerely, Support Team OrchidRomance

Reply from OrchidRomanceNov 15, 2022

Dear Warren, Hello and thanks for finding time to submit your review. We do appreciate your cooperation with our support team and are glad to remind you that your issue has been completely solved. Should you have any other questions, please feel free to contact us via [email protected] Best regards, OrchidRomance Customer Support

Reply from OrchidRomanceOct 30, 2022

Dear Richard, Thank you for taking the time to leave us a review. We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. You can disscuss a meeting with your friend in any convenient for you place. Contact us via [email protected] if some questions pop up. We will be glad to assist you. Best Wishes, Orchidromance Customer Support

Reply from OrchidRomanceOct 30, 2022

Dear Anh, Thank you for the review of our website! First of all, let me please inform you that in order to review your situation individually please contact us via [email protected] and we will be glad to check the credit history in the system. Also, please note that our website is an online-international communication platform where our ’s satisfaction is our primary focus. We provide our s with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other s of the website. bout We are waiting for your reply! Should you have any questions, please contact us back. We will be glad to help you. Best regards, OrchidRomance Customer Support