Reply from Ordering.co - www.Ordering.co ReviewsSep 20, 2018
Hello Antonio,
Here is Alonso (Co-founder), How are you today?
This time, I would like to answer to this review personally.
I would like to politely, and friendly disagree with you because I asked you to give us a review. First, our pricing is 100% public, and our comparison tables show the differences between packages, they specify that if you need extra features, you can always (optionally) buy additional features from the marketplace. They also determine what they include and which features are not included. With this I want to explain nothing is hidden and we allowed to cancel, upgrade and downgrade at any time.
We offer full customization services for front-end back and design. We have an API that can be connected to any software out there. With this, I would like to explain that anything that you want is possible.
Also, in your specific case, once you have requested a cancellation, I wrote personally to offer free help to get your wishes done without any extra costs. You rejected the free help, plus, after the cancellation I sent a 50% discount off to your first membership in case, you decide to come back.
I think as a company; we have done all we can to make you happy, we have respected all support times, charges, cancellations and we have gone "the extra mile" with gifts and offerings.
For us, of course, it is always important to put the facts and the transparency of our company out there.
We wish you the best as always and thank you for this five starts review!
Always here to help
Alonso
Co-Founder
