Excellent
Based on 769 reviews
Ouros Jewels4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ouros Jewels, we believe everyone deserves to shine.We specialize in premium lab-grown diamonds ethically created, expertly cut, and certified for exceptional quality. Each diamond is a masterpiece designed to bring your dream jewelry to life.You can choose from our IGI-certified diamonds or create your custom engagement ring, handcrafted with care and ready to ship within 1–2 weeks.Here’s what makes shopping with us special:1. Superior Quality – Ethically grown, beautifully crafted lab diamonds.2. 24/7 Customer Support – Our team is always available to assist you.3. Flexible Payment Plans – Luxury made easy and affordable.4. 30-Day Return Policy – Your satisfaction is 100% guaranteed.5. Free Engraving – Add a personal touch to your jewelry at no cost.We take pride in offering a seamless, transparent, and enjoyable shopping experience, because your trust means everything to us.For any inquiries, custom designs, or assistance, feel free to reach us anytime on WhatsApp:+1 (512) 736-7766Ouros Jewels – Where Purity Meets Perfection Follow on Instagram
Ouros Jewels (ourosjewels.com) has 769 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
769 approved reviews, newest moderated first
Edita
Everything was flawless - from customer service to shipping and item itself. I’m very happy with my purchase.
Reply from Ouros JewelsJun 8, 2023
We are thrilled to hear your positive feedback regarding our product! Thank you for taking the time to share your thoughts.
Aleena C.
The quality of the nose ring I ordered is amazing! Vijay was such a pleasure to work with and kept me updated every step of the way. Very detail oriented and made sure I was happy with the product before sending it out to me. Definately will be ordering more products from OurosJewels!
Reply from Ouros JewelsJun 5, 2023
"We are grateful to have customers like you! Your support means a lot to us and we truly appreciate your business. We hope to serve you again in the future and thank you for being a valued customer. Our aim is to meet and exceed your expectations, and we hope we have achieved that."
customer
Excellent customer support and quality !!
Reply from Ouros JewelsJun 1, 2023
I appreciate you taking the time to give us a 5-star rating. Thank you very much!
Frances C.
This was my first time ordering from Ourosjewels. I needed a matching pair of trapezoid step-cut lab diamonds with specific mm dimensions. Vijay was able to create a custom order for me to match exactly what I needed for my project. Before my order shipped, Vijay sent 2 videos: 1st to show how the matching pair of lab diamonds looked, 2nd to show them being diamond-tested. When the diamonds arrived, I was impressed with how spectacular they looked. I am very particular about cut and clarity for step-cut diamonds! I look forward to ordering from Ourosjewels again.
Reply from Ouros JewelsMay 30, 2023
We want to thank you for choosing our services and sharing your positive experience with others. Our team is available 24/7 to assist you, and we are grateful for your excellent 5-star review. We look forward to serving you again and appreciate your continued support.
Jeanie N.
Vijay is always amazing! Worked with him previously for something else and found him again when looking for lab grown diamond rings. Got my mom these earrings for bday and am currently working on a custom piece for a special occasion!
Reply from Ouros JewelsMay 19, 2023
"Thank you for being our customer and sharing your positive experience with others. We are always available to assist you and are grateful for your 5-star review. We look forward to serving you again in the future and appreciate your support."
Amela
I just received my ring a few days ago and I am literally blown away. It’s so beautiful, the fit is perfect and comfortable. The sparkle, even in the grey Dutch weather, shocked me the most. It is so sparkly, even without sunshine! It is beautifully crafted altogether. All the contact I had with them was great. The responses are fast and all my questions were always answered in detail. Thank you so much for your service and the beautiful ring.
Reply from Ouros JewelsMay 16, 2023
"Thank you for sharing your feedback with us. We are thrilled to hear that you love our diamond ring. It's a stunning piece and definitely one of our most beautiful designs."
Mitika E.
This is one of my many rings in my collection.two from ouro’s. This time it’s custom half carat each! I love my ring. I have it stacked with two other bands and it looks like a million bucks. The sparkle is insane . Vijay one again thank you , you’re the best. Shipping was so easy and fast.
Reply from Ouros JewelsMay 15, 2023
We ‘re so lucky to have customers like you! Thank you for your support. We truly appreciate you business and look forward to serving you again. Thank you for being our valued customer. We are so grateful and hope we met your expectations.
Sophia D.
Guys - Ouros jewelry was a MIRACULOUS find for me. Their prices are great compared to retail lab grown diamond prices. Their service is beyond exceptional - they keep you updated every single step of the way, send you a digital rendering of your product to confirm you’re happy with all the specs before creating the item, and a video of the item when it’s been made. I’ve never had such good service from ANY jeweller. I ordered a wedding band from them and it’s absolutely stunning - diamonds are completely eye clean and sparkle beautifully. I truly couldn’t be happier with my purchase and I’m SUPER excited to recommend it to my friends and continue ordering from Ouros in the future. Million thanks to the whole Ouros team, you guys are phenomenal! Keep it up! 🙏🏼♥️
Reply from Ouros JewelsMay 15, 2023
"We really appreciate you being a customer and helping to share the word about us, We’re here for you anytime, we are incredibly grateful that you took the time out to leave us a 5-Star review. Yeah we'll also wait for your next order, you put a big smile on our faces".
