Average
Based on 175 reviews
Output3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are OutputOutput develops innovative software for musicians, composers, producers and sound designers across all genres. Our focus is simple – groundbreaking concepts, new sounds, new sources of inspiration. Founded by producer and composer Gregg Lehrman, Output is one of the only music companies built by musicians for musicians. Our mission is rooted in our DNA as music makers—to inspire creativity through cutting-edge technology.Get Creating
Output (output.com) has 175 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
175 approved reviews, newest moderated first
Terry A.
I forgot to cancel my Arcade subscription and had lost my login details so I contacted Output. They sorted it out the very next day including a refund. Truly excellent customer service.
Reply from OutputJul 27, 2022
Thank you Terry. Have a great day!
Matthew C.
I have had nothing but outstanding customer service from William. Incredibly helpful and kind. Time and time again I have reached out and have received immediate 5/5 service. I'm a output fanboy for life now.
Reply from OutputJul 27, 2022
Thank you so much for the kind words! Have a great day!
Michael R.
This company scammed a friend of mine for 130€.. there was a subscription for their "Output Arcade 2.0" they took 10€/month but he did NOT have access to the program at all.
Reply from OutputJul 27, 2022
Hello Michael, I'm sorry you had a bad experience with your Arcade subscription. Please send an email to [email protected] and we will be sure to help you out!
Jarone E.
Hi i made a mistake with my email so I stuffed up my order with in one day they had sorted me out, got the plugin working in my DAW Movement modulator awesome plugin if you cant get Creative with this one you are in the wrong game
Reply from OutputMay 16, 2022
Glad you were able to get your issue resolved. Please let us know if you need anything else!
Josh
Output have given consistent, thoroughly helpful and extremely generous customer service ever since using them. Shout out to William for killing it
Reply from OutputMay 10, 2022
Thank you for the kind words!
Mr R M.
So this company that tried to scam money out of my partners account tried blaming her for free subscription even tho neither I or her have ever heard of them. Then have the nerve to to ask me to email the same email that sent the scam. Bank was informed and has blocked this company plus British cybercrime team have been informed and welcomed information.
Reply from OutputApr 21, 2022
Hello again! As I mentioned in your other review we would be happy to look up this transaction for you and get it refunded. Chances are, your partner signed up for a free trial that rolled into a paid subscription. Or your credit card was used by a friend, family member or possibly stolen. It's unfortunate but we see this happen often. Companies don't steal credit cards, thieves do. Output.com is a music tech company based out of LA. We have 300k global users using our products and sample tool Arcade. Send an email to [email protected] and we would happy to help. Cheers!
Zachary N.
Extremely fast response! thanks!
Reply from OutputApr 19, 2022
Thanks! We aim to help as quickly as we can!
The Electric M.
William of Output is like William the Conquerer. He responded quickly and walked me through a problem which I solved by myself. I have been a university professor. That is the best kind of teacher. Let the student solve the problem by themself. Then they NEVER forget how they did something. Great software too!
Reply from OutputApr 19, 2022
Thank you! We appreciate the kind words and happy to help.
