Burke S.
Parts were good and shipped in a timely…
Parts were good and shipped in a timely fashion. But twice I have asked for directions on how to install them, and no response on how to do so.
Great
Based on 224 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One stop shopping for oxygen concentrator, used and refurbished portable oxygen concentrators, sievebeds, compressors, repairs, parts, and supplies. Oxygen Concentrator Specialists on Airsep, CHAD, Devilbiss, Sunrise Medical, Invacare, Nidek, Respironi...
OxygenPlus Concentrators (oxygenplusconcentrators.com) has 224 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Burke S.
Parts were good and shipped in a timely fashion. But twice I have asked for directions on how to install them, and no response on how to do so.
BobC
My machine arrived in a pristine box, however it was damaged slightly. When i contacted OxygenPlus, i was told to use a butter knife to pop the side back in place and the chipped out piece on the back near one of the housing screws was "normal".
Reply from OxygenPlus ConcentratorsJan 31, 2020
Hello! When placing an order on our website, you are required to read and agree to our Terms and Conditions page. I get the feeling that you did not read it. Because it said right at the top of the page that during the time frame you placed your order, there would be a delay in the shipping due to being closed for the holidays. A little further down it also has a section describing the physical condition of our units, and states that they are previously used, and may have small cosmetic imperfections. In the attached photo showing a chip missing around the screw is purely cosmetic, and probably happened when your package was dropped, causing what happened in the second photo. The second photo shows your case had separated in shipping. The solution to this is literally what we suggested to you. You slip a butter knife or screw driver in between the two halves, twist with minimal effort, and it will pop itself back in place. We can only assume that the machine is working just fine since we only heard about these cosmetic issues that are very easily solved, and do not feel that this 2 star review is very fair.