Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Pack Up + Go
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
This trip was a retirement gift. My friend and I expressed our wishes carefully so we were apprehensive that the Pack Up and Go experience would fulfill that dream trip. Everything was perfect. The experience of opening the packet waiting for our shuttle to the airport was so much fun! The flights were scheduled so that we had 3 full days of experiencing Philadelphia. There were early and late evening flights but this way we got it all! Our hotel was perfect and centrally located. The tours, reservations and recommendations were exactly what we wanted. We loved it so much that we are thinking of booking another trip soon but this time with our husbands! We appreciated the updates in weather and delayed flights as they occurred.
Reply from Pack Up + GoMar 23, 2026
This review has us grinning from ear to ear! We're so happy we could make your retirement trip the best it could be + congratulations! We'll be excited to plan your next trip with the husbands soon!
TM
Troy M.
Girls Trip
( Ignore the name used my husbands Google account😊 )Just returned from a girls trip to San Diego. We used a company we have never used before and I wanted to share. The name of the company is PackUp and Go. What makes them different is that we did not know where we were going until the morning we left.
Here is how it works: you give them a budget and fill out a survey. They book the airfare, hotel, activities and dining. Everything was included but food and drinks. They sent us a packing list with the weather for our destination earlier in the week. They updated the weather the day before we left. They also sent an envelope that had the destination and itinerary. (This could have been opened at any time but we decided to open it the morning we left. )
Our budget was $2,000 per person. The trip was 5 days. This included airfare from MD to San Diego.(we did pay more to upgrade our seats. But you can tell them you want upgraded seats ahead of time.) Our hotel was the Pendry hotel in the Gas Lamp District of San Diego. They booked a coffee tasting( we decided not to do this so we just let them know and they canceled it) a comedy show at the Civic Arena, an escape room and a hop on hop off trolley trip. These things were all included in our budget. They then made reservations for a speak easy and dinner each night. They gave us a list of restaurants and activities they recommended. We spent a day in La Jolla, on Coronado Island, and in the city. The recommendations were great we tried some of the places they recommended and enjoyed them as well.
We had a great time with no stress. The customer service was amazing. They were very responsive.
They work with lots of budgets. You can drive or fly. We said we wanted someplace warm. They can not guarantee the weather but they pick something that should work for you.
Reply from Pack Up + GoMar 16, 2026
So glad you had such a fun girls’ getaway in San Diego! Thanks so much for trusting us with the surprise + for sharing your experience. We’d love to plan another trip for you anytime! ✨
SA
Sara
The Perfect Trip
We used as many recommendations as we had time for and everything was wonderful! Every food stop was amazing, every activity was just as described, and our hotel was perfect. We celebrated a birthday while on our trip and we even had several little birthday treat surprises throughout our stay.
Reply from Pack Up + GoMar 23, 2026
Thank you for letting us help you celebrate your birthday! We're so happy that everything on your getaway was so wonderful, this is what we aim for! Hope to plan more getaways for you!
EL
Elizabeth
Perfect place for a trip
We had a great trip! Both of us being social studies teachers, the history of Charleston was absolutely fascinating and a great destination chosen for us! The scheduled tours and dinners were perfect!
Reply from Pack Up + GoMar 23, 2026
When the destination fits it just fits! This is amazing + we're so glad you enjoyed your trip to Charleston!
BR
Bridget
Amazing surprise trip to San Diego
Our surprise trip to San Diego was flawless from start to finish! Hotel was incredible with gorgeous pool and spa. We fit so much into 4 days: snorkeling at La Jolla, the Zoo, Balboa Park. Pack up and Go picked the best restaurants as well. I highly recommend this company!
Reply from Pack Up + GoMar 23, 2026
Thank you for sharing this with us! We try to give you activities to feel planned but still give you time to explore on your own, especially a beautiful place like San Diego!
SO
sonny
good surprise destination choice
We arrived to our surprise destination, and our packet told us check in was at 3pm, and the front desk at our destination said they don’t allow people to check in until 4pm. Thankfully they had a clubhouse we were able to hang out in for the hour! They had complimentary games, coffee, and even a map you could place a push pin on that showed where you came from! We finally made it in to our location, it was very quiet, and clean. We unpacked and settled in! They decorated our room with some rose petals and wine, was a very nice touch considering it was valentines weekend! They check in was easy, and all of our room amenities worked good for the most part.
The coffee maker definitely needs a sign stating how to use properly, they maintenance crew had to come show us how to use it properly because they have taken parts away due to past makers getting broke. Was just a bit frustrating after I tried to make coffee 6 times, a little sign would’ve been great, or a note in our packet. We ventured outside to our patio which had a grill, chairs, and a hot tub, and we were ecstatic! unfortunately the hot tub was nowhere near warm and we were bummed it hadn’t been warmed up per our arrival, so we had to call maintenance and they maintenance and they came to the rescue. While we waited about 4 hours for it to heat up, we ventured downtown which was only 8 mins away from the destination. super convenient! Enjoyed a 3 day weekend in the geodesic dome, cooking, roaming the woods and enjoying the scenic view and hot tub the most! The pre planned itinerary was pretty spot on and accommodated us well, we used the packed all weekend for all our adventures. We saw many museums, ate at some amazing restaurants, and ventured around Hot Springs, Arkansas all weekend. I would definitely plan another journey with pack up + go, it took the stress of having to preplan and book the trip, and the itinary / list of places and things was so helpful when trying to decide where to go or what to eat because its all based off your personal likes!
Reply from Pack Up + GoMar 23, 2026
Thank you for sharing all this feedback with us! We're so glad to hear the Pack Up + Go itinerary was spot on + you had a great time exploring. Apologies about the coffee maker + hot tub, but so glad the accommodation was able to help you out there! We're here to plan your next adventure when you're ready!
AN
Ann
This was nothing short of amazing
This was nothing short of amazing! My boyfriend and I went celebrating his birthday/our anniversary and every reservation we had mentioned that! The hotel stay was perfect! The events planned showcased the city in the best way, and the food…. There are no words other than SCRUMPTIOUS! There was also plenty of time for us to his a few spots on our own and explore. Not only will we be back to Chicago, we will DEFINITELY take another Packup&Go trip!
Reply from Pack Up + GoMar 23, 2026
Chicago is one of our favorite destinations for these very reasons! We're so glad this was knocked out of the park for you as well! We can't wait to send you somewhere else next time!
KA
Karen
Just do it and click submit...
This was our 5th trip with Pack Up & Go, and they have not disappointed! We have done the road trip, fly away and most recently the fly adventure trip that took us away from the major city. We had so much fun, and the location was amazing. We want to go back since we weren't able to everything we wanted to while we were there. These trips are such a fantastic way to discover places we would have not thought about going! Seriously, fill out the questionnaire and click submit - you won't be disappointed!
Reply from Pack Up + GoMar 23, 2026
Sending our travelers to places they would not have thought of themselves is one of our favorite things! There is so much to explore + we appreciate you taking that chance on us! Here's to more adventures!