Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Pack Up + Go
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
A Vacation Even Better Than We Would Have Planned for Ourselves
The activities planned for us really catered to our interests. Though we’d been to the vacation location in the past, this trip introduced us to so many fun excursions that we’d never considered. Such a wonderful vacation!
Reply from Pack Up + GoOct 22, 2024
We love hearing you found activities you may not have thought for yourself! The surprise really helps open up more possibilities + we thank you for trusting us to plan you a surprise trip!
ER
Erica
Loved it!!!
It was well planned and so nice having someone else do the work! Plus the element of surprise was really fun!
Reply from Pack Up + GoOct 22, 2024
Wow! Isn't just the best when someone else takes the burden off? We love planning trips for our travelers + we're so happy you had a great time on your trip. We always aim to take the stress out of traveling so you can have the best experience possible! Maybe make it an annual thing? :)
KG
Kami G.
Thank you for planning the amazing…
Thank you for planning the amazing anniversary trip! It’s like you knew us personally! You sent us to the cutest bed and breakfast, great dinner reservations and a cooking class! We added in wineries on our own time and it was perfect!! Can’t wait to book another Pack Up and Go!!
Reply from Pack Up + GoOct 21, 2024
We're so glad you chose us to help you plan an amazing anniversary getaway! We take pride in individualizing every trip. We cannot wait for more adventures together in the future!
PN
Patrick N.
AMAZING trip
AMAZING trip! Was super fun to have a surpise planned and reading the itinerary was really cool. I will certainly be doing this again!
Reply from Pack Up + GoOct 20, 2024
Thank you for sharing your feedback with us + we're so happy to hear you had a great time on your Pack Up + Go Trip! We're looking forward to planning your next one!
BR
Brooke
15 year anniversary trip to Boston from San Diego
This was my husband and I’s second trip with Packup and Go and it was another great success! I was so pleasantly surprised when they reached out to us prior to our trip to inform us that they did not need to use our entire budget for our trip and were refunding us some of our investment! What impressive honesty and integrity. We had a slight issue with our hotel due a protest coincidently happening next door. They made every effort to resolve this for us and although we ended up staying at our original hotel, I really appreciated their commitment to our trip satisfaction. They clearly have access to affordable and direct flights to locations that otherwise are not available to the public so that you truly receive a remarkable value by booking through them. If you are open to a surprise destination, this company really allows you to explore opportunities you may otherwise never have the option for. The dinner reservations and tours which were selected for us were absolutely perfect.
Reply from Pack Up + GoOct 19, 2024
Oh my goodness! Wow! We love a satisfied return traveler! We're so glad you had such a wonderful experience + that you felt supported throughout the process. We pride ourselves on having 24/7 customer service to support our travelers each step of the way. It's also always nice to hear our trip planners hit the nail on the head with your activities :) We hope you decide to travel with us again soon, 3rd times the charm!
AJ
AJ
Good Times!
We had some hesitation but so happy we went! The team did a great job planning the trip… had a canceled event, but no fault of Pack Up & Go
My only recommendation is offering something toward the meals once a day… like a free drink or free appetizer or gift card for the restaurant… not every time we eat… but maybe the first or second night. I would have loved a starter free dish or drink
Loved the hotel and loved the activities! Great job
Reply from Pack Up + GoOct 15, 2024
Thank you so much for your thorough follow up on your surprise trip with us! We are glad you you had a good time in spite of your cancelled event! We do try + provide additional activities or things like gift cards to restaurants, when we are able to do so. Hopefully, we get an opportunity to WOW you next time, with some of those additions!
CU
Customer
3 Solo nights in Boston!
I thoroughly enjoyed my solo 3-night trip, and I couldn't have asked for a better experience. From the moment I received my destination to the final day in Boston, everything was thoughtfully curated and perfectly matched my preferences.
**The Reveal**
The excitement of finding out I was headed to Boston right before departure was thrilling! I loved that Pack Up and Go took the stress of planning off my plate while still keeping me in the loop about essential details. They chose the best city for my adventure—it was my first time in Boston, and was on the top of my Bucketlist without you even knowing!
**Accommodations**
The Kimpton Marlowe…ahhh it was excellent—clean, comfortable, and located right in the heart of the city. I was able to walk around and a short Uber to just about everything. The hotel staff was also very welcoming, which made my solo trip feel even more enjoyable. The views from my room on the top floor were impeccable!
**Trip Highlights**
- **Historic and Vibrant**: Boston’s mix of historical landmarks and modern attractions was perfect for me. I spent hours soaking in the city’s beautiful architecture.
- **Food and Drink Recommendations**: As someone who loves good food and unique cocktails, your restaurant suggestion for Bostonia was great. I found several other around the city for breakfast, lunch or a good drink. The recommendations were helpful! The delicious brunch at Cafe Luna was a great kickoff and included some amazing pancakes, which I love!
- **Fall in Full Swing**: Since I traveled in early October, Boston was just starting to come alive with fall colors and crisp autumn air—just the vibe I was hoping for. Strolling through the Boston Public Garden & Commons amidst the fall foliage was a dream come true for this fall-loving traveler.
Overall Experience
This was my first time traveling with Pack Up and Go, and you truly exceeded my expectations. The balance of providing structure with the flexibility for spontaneity was perfect. You clearly considered my preferences which made the experience feel personalized and thoughtful. It was exactly what I needed for an stress-free getaway.
Salem
I loved that you planned this walking tour for me. I will say, I wouldn’t recommend this tour to anyone. We didn’t see much and everything felt rushed. I like that the ferry was included but a train ride was actually cheaper and faster…and apparently not as topsy turvy if the weather is bad. When I met up with the group in Salem, they all asked me about my train ride because the ferry ride was so rocky due to weather. So it worked out that I missed it. By the time it was time to go back to the ferry, we had only had 2hours to eat and explore the area…not enough so myself and others opted against going back. I would recommend booking this ala carte next time. But I had a blast!
Final Thoughts
Pack Up and Go provided me with a fantastic solo trip, and I’m already thinking about booking my next surprise destination, this time with my hubby or godmom. I have highly recommend this service to friends, family, coworkers or anyone who loves travel and adventure but wants to leave the planning to the experts. Thank you for an unforgettable Boston trip!
Reply from Pack Up + GoOct 10, 2024
Wow, thank you so much for all of this great feedback! We're so glad to hear your solo getaway was a success, and really appreciate the insight on the Salem tour that we booked for you - this feedback is so helpful for our team. We're so happy you were able to enjoy all of the fall vibes, foliage, and food on this trip and can't wait to plan another getaway in the future!
HE
Heather
Get ready and GO!
Prior to our trip communication with Pack Up & Go was wonderful. Timely responses and on point.
As we opened our envelope in excitement we were thrilled to find we were going to Honolulu! The options and plans were as if I choose them all myself!
Do it, go out on a limb and be ready for an unforgettable experience!
Reply from Pack Up + GoOct 10, 2024
Aloha, Heather! What an exciting review of your trip! We're glad you had such a positive experience leading up to, and during, your trip. These are the experiences we strive to provide + I'm glad we were able to deliver an unforgettable experience for you!