Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Pack Up + Go
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
The booking process was so easy with Pack Up + Go. I am a busy full time working mom and I always have to schedule/plan everything. I LOVED (and cannot stress enough) that I did not have to plan a single thing. Everything was done for me. Great city and variety of activites with my 4yr old.
Everything was great and cannot wait to use Pack Up + Go again!
Reply from Pack Up + GoAug 20, 2026
It's so amazing when you can hand over all of the planning to someone else + just focus on enjoying the moment with your family! We are so happy you had such a wonderful time on your trip with us! We love planning family trips to include the little ones, being a part of family memories is so amazing + why we love planning travel! Where will we send you next?!
SA
Sam
This is the least stressed I have ever felt about planning a trip.
I had this planned for my husband and I's 10 year wedding anniversary. We took a trip into New England and road tripped our way down the coast! It was absolutely amazing. Everything from them planning and communication, the flights, hotels and bed & breakfasts, the prepaid activities, the dinner reservations, and the big white folder of literally EVERYTHING we needed to know. So organized to make everything flow perfectly. Definitely will be using them again in the future!
Reply from Pack Up + GoAug 18, 2026
We love to hear this! Isn't it amazing when you can hand all of the planning over to someone else + just focus on the important part, making memories?! You should be focused on each other when celebrating your wedding anniversary, not worried about finding the best activities/restaurants to go to. Let us handle that! It's so lovely to hear that your itinerary felt personalized to you! Our planning team does their best to make sure every trip is personalized and tailored to the travelers' interests using their Pre-Trip Survey responses. The real question now is, where should we send you for your 20th anniversary!
JI
Jillian
Bucket List Experience
I saw this on a social media ad and added it to my bucket list. If you have to be in control of every detail, this is NOT for you. For those of you that are very sporadic and adventurous, this is for YOU!
Reply from Pack Up + GoAug 16, 2026
Wow! We're so happy we were able to help you complete a bucket list item! Hopefully we can plan another adventure for you some day.
JD
Jennifer D.
Not worth the money I paid
I can say this was definitely not worth the $1400 total that I forked out for this experience. First, my budget was a road trip for $1000. Second, I was charged $100 in taxes. Third, gas and food was $200-300 more and NOT included. Fourth, Pack Up’s service fee was $229.
I reviewed the website for the cabin (which were tiny houses on wheels), the price was $269/night FEES INCLUDED. Apparently, Pack Up paid an extra $140+ in fees. The experience of all day kayaking was as expected, even though I brought my own kayak and only utilized the shuttle service for myself. My friend needed a rental and shuttle was included. Food and gas was NOT included,
Originally, this trip was solo, and I would have been extremely disappointed in the experience. It was nothing that I haven’t already done on my own, including kayaking on this particular river. I also have a small camping trailer. However, I ended up bringing a friend and it was an exciting experience for her, but even she said, not worth $1400.
IF I EVER choose to use Pack Up + Go again, I would do a flight out of my home state. Earlier this year, I used “Journee” for an international experience and got 8 days in Spain, flight included for $2100.
Reply from Pack Up + GoAug 14, 2026
Hi Jennifer, thank you for taking the time to share this feedback. We're so sorry the overall value of the trip didn't land the way you'd hoped.
We're glad we were able to connect directly over email to walk through the full cost breakdown. We appreciate you being open to that conversation and want to reiterate that we take pricing transparency seriously. If anything from that discussion still feels unresolved, our team is always here to keep talking it through.
We're grateful you gave Pack Up + Go a try, and we'd love the chance to plan something for you again that feels like a better fit for your budget and travel style.
TI
Tina
Just got back from New Orleans our…
Just got back from New Orleans our experience there was so much fun. We had a blast. The dinner places i that was chosen was great. We went on a swamp ride. We did the Mardi Gras display. It was wonderful everything about it was wonderful thank you so much pack and go.We can’t wait to plan another trip !
Reply from Pack Up + GoAug 6, 2026
We love to hear this! Thank you for letting us plan a surprise getaway for you + we're looking forward to more adventures in the future!
HE
Heather
Absolutely recommend
Absolutely recommend. There is not one thing I would have changed about our experience. It was so nice to not have to make any decisions. We will be using this service again. And I have so many friends wanting to try it now. Thank you!!!
Reply from Pack Up + GoAug 6, 2026
Thank you so much for sharing your experience with us! We're so happy you enjoyed your trip + can't wait to plan more for you + your friends in the future!
AG
Ashley G.
We had a great time on our trip
We had a great time on our trip! Pack Up + Go was easy to work with, checked in multiple times to make sure everything was going well, and just made it a fun experience. I can’t wait to book our next trip!
Reply from Pack Up + GoAug 4, 2026
We love to hear it! Isn't it great when someone else does all the planning and you just get to relax? I'm so happy that you felt supported by our team as well! Our 24/7 traveler support team is there to make sure you never feel left in the dark. If something pops up, we've got you covered. Where should we send you next?!
JG
JEANETTE G.
Let them do all the planning and then just GO!
I loved the surprise element. The amount of research that I didn't have to do before made it that more special. The information provided was thorough and well presented. They also made sure to include as much from our preference sheet as they could.
I also appreciated that they were available for any questions and their responses were very personal.
Reply from Pack Up + GoAug 4, 2026
Isn't it amazing when you can travel and all of the details are already taken care of? That way, you can focus on the important part, making memories! We love to hear that you felt supported through all phases of your trip! Our 24/7 travel support specialists are there to make sure you aren't alone! Feel free to always reach out to them via phone, email, or text if you have questions, want to make changes, or run into any unexpected issues! Where should we send you next?!
