Excellent
Based on 661 reviews
Pack Up + Go4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
661 approved reviews, newest moderated first
Charles
Pack Up + Go nailed it! We had a great experience. They set us up with all the things we love. Philly was great with the tours they set up for us and the concert and comedy club! Couldn’t have planned it better ourselves!
Reply from Pack Up + GoJul 30, 2024
Couldn't have planned it better yourselves?! What a compliment! We're so glad you enjoyed all Philadelphia has to offer. We can't wait to do it again soon!
Latoya
Loved the surprise location, activities booked, recommended activities and lodging. I received value for the money spent. Would definitely recommend!
Reply from Pack Up + GoJul 30, 2024
We love hearing when our destinations check all the boxes + we're so glad you enjoyed your time in Greenville! Hopefully we'll get to plan another Trip for you in the future soon!
Cindy K.
My best friend and I decided to go on a surprise trip with Pack Up + Go to celebrate her pregnancy and have some fun before her baby arrives. I had heard about Pack Up + Go years ago and always wanted to try it, so we finally went for it. We received an envelope revealing our destination: New Orleans. Although I was initially a little disappointed since I had already planned a trip there with my spouse this year (something I missed in the questionnaire), that was entirely my oversight. Despite this, the trip turned out to be fantastic. The planned activities were fun, and the dinner recommendations were superb. It was wonderful not having to worry about where to eat each night. I especially appreciated the folder with a list of different suggestions—it was incredibly helpful. Overall, it was a great experience, and I'm looking forward to doing it again!
Reply from Pack Up + GoJul 29, 2024
Hi Cindy! Wow! Thank you so much for those kind words. Our Trip Planners do their best to send our travelers on curated pre planned activities each Trip + we're glad to know we hit the nail on the head! We definitely hope you travel again soon with us + next time we promise we won't send you to New Orleans ;) Be sure to jot down all the cities you've been to already on your Pre-Trip Survey + we'll plan another surprise destination that is sure to top this one!
Brittany
I have no other word to describe our trip except AMAZING. Our trip was SO personalized, they made it feel so special. They paid attention to our wants/needs & travel priorities. IT WAS PERFECT.
Reply from Pack Up + GoJul 27, 2024
Yayyyy! Thank you so much for your kind words! We're super stoked that you had such an amazing and personalized experience on your trip with us. We always strive to provide the best possible service and cater to the individual needs and preferences of each of our guests. We are delighted that we were able to make your trip feel special and perfect. It was truly a pleasure to have you join us, and we hope to welcome you back for another unforgettable adventure in the future.
Mary B.
Pack Up + Go planned a fabulous road trip for my mom and I. They considered everything we put in our survey. We were in a beautiful hotel and our trip to Sarasota Springs was planned for us to have a fun and relaxing getaway.
Reply from Pack Up + GoJul 27, 2024
Thank you for sharing your wonderful experience with Pack Up + Go! I'm so happy that they were able to plan a fabulous road trip for you and your mom. It's great to know that the team took into consideration all of your preferences and created a special itinerary just for you. We're glad to hear that you had a relaxing and enjoyable getaway in Sarasota Springs. Here's to many more memorable adventures with Pack Up + Go in the future!
Joseph
It was a fabulous trip for my daughter and I. The hotel was beautiful and the activities planned were perfect for our little getaway.
Reply from Pack Up + GoJul 27, 2024
Hi Joseph, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you and your daughter had a fabulous trip and enjoyed the beauty of our hotel as well as the perfectly planned activities. We hope to welcome you back for another memorable getaway in the future!
Chris
We were thoroughly delighted with our Pack Up + Go driving trip to San Luis Obispo. The accommodations at La Lomita Ranch were fabulous. This 8-room property has been lovingly restored from a horse ranch. It has clearly been designed with care and the suites are perfectly done, with lovely Mexican furniture and Italian bedding. The European-style breakfasts were included and were delicious. And the grounds were beautiful, with a gorgeous pond, lots of flowers, grapes growing in the distance, and views galore. I don’t know that we would have found this property on our own and we were so happy to have been sent there. We also had wonderful meals on the trip. Of special note was our planned dinner at Mistura, a Peruvian restaurant in downtown SLO. The food was creative and very tasty. And, the vibe had just the right amount of glam and groovy — not pretentious at all. It was a terrific pick for us. We were happy with the planned excursions - a wine tasting of Edna Valley wines and a visit to the Botanical Garden. And, we were also happy that the agenda left plenty of time for us to explore on our own, with lots of good recommendations of other activities and places to eat. Overall, we were very pleased with our trip and our experience with Pack up + Go. Great job!
Reply from Pack Up + GoJul 27, 2024
Hi Chris, Thank you so much for your kind words! It's amazing to know that you had such a wonderful experience on your Pack Up + Go driving trip to San Luis Obispo. La Lomita Ranch sounds like an absolute gem of a property, and we're delighted that you enjoyed the accommodations and breakfasts there. It's always a pleasure to hear that our travelers are happy with the planned excursions and meals, and we're glad that Mistura and the other activities lived up to your expectations. We strive to provide unique and memorable experiences for all of our travelers, and we're so grateful that you had a great time. Thank you for choosing Pack Up + Go - we can't wait to plan your next adventure!
Robin
The staff was attentive(I'll explain) The accommodations were superb, the excursions were fun &educational just like we wanted. My 3 friends & I had a blast celebrating our 60th birthdays I had a boarding pass nightmare with Frontier & Jordan & Cara not only always answered the phone, but called back & assisted. Suc h a relief to have personal support during a stressful situation.
Reply from Pack Up + GoJul 25, 2024
Hi Robin, Thank you so much for your kind words! We are SO HAPPY to hear that you and your friends had a wonderful time celebrating your 60th birthdays with us. Our staff works tirelessly to ensure that all of our guests have a memorable and enjoyable experience, so it's great to hear that you found them attentive and helpful. We are also glad that you enjoyed the accommodations and excursions, and that they met your expectations. It's always our goal to provide a stress-free and enjoyable experience for our guests, so we are happy to hear that Jordan and Cara were able to assist you with your boarding pass nightmare. Thank you for choosing to celebrate with us, and we hope to welcome you back again soon!
