Excellent
Based on 661 reviews
Pack Up + Go4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
661 approved reviews, newest moderated first
Michelle
It was wonderful to have everything planned and some of the arrangements made for our vacation. We felt that with everything that was included, the cost of the vacation was a bargain.
Reply from Pack Up + GoJul 25, 2024
We're glad to hear that you enjoyed your trip! We love knowing how easy everything was for you! Hope we can plan another surprise for you soon!
Michelle
Our Pack Up + Go trip was to Richmond Virginia for a long weekend (7/20/24-7/22/24). In one word, the trip was amazing. We stayed in a historical boutique hotel which was a wonderful mix of old and new. Our planned activities (Carytown Food Tour and Best of Richmond Bakeries Tour) were outstanding. Richmond is a great spot for serious foodies! And the planned dinner restaurants (Tarrants's Cafe and Lillie Pearl) were delicious. All the people we encountered were gracious and so very nice to us. We told EVERYONE about Pack Up + Go so we hope you get some new customers. We'll definitely do this again.
Reply from Pack Up + GoJul 25, 2024
We are so glad to hear you enjoyed Richmond! We appreciate you spreading the word and can't wait to plan another surprise for you soon!
Traci
From start to finish, the whole process and experience was so much fun! Pack Up + Go gave us an unforgettable vacation… The hotel, food, activities and recommendations were all spot-on! My granddaughter and I had the very best time, parasailing will be the thing we will remember and talk about always
Reply from Pack Up + GoJul 25, 2024
Thank you for sharing your amazing experience! We're thrilled you and your granddaughter had such a memorable time. Here's to more unforgettable vacations in the future!
Adam
It was a great trip! We were surprised about Savannah, GA, being our destination. Honesty, I probably would have never planned a trip. there. Based on our preferences most of the reservations for dinner and activity were in line with our interest. One restaurant we did not go to because the menu was a little pricey for basically fried southern food. We went somewhere else instead that was suggested and it was great. The experience as a whole was seamless and easy. We would definetly do it again. Oh, and Savannah is worth a visit if you haven't been. Something for everyone there.
Reply from Pack Up + GoJul 24, 2024
Thank you for sharing your experience! We're thrilled you enjoyed Savannah + glad you found a great alternative restaurant. Looking forward to planning your next adventure ✈️
Betty
We loved our surprise getaway. The element of surprise is what made it so fun for us. We had a great time, taking in lots of sites in the Union Station area as well as getting to go to a Rockies Ballgame. Our favorite part was the Rocky Mountain Escape Tour. We got to see some amazing sites, explore a bit and our tour guide Steve was very knowledgable, interesting and had a fun sense of humor. I also appreciated the follow up from Libby from Pack Up + Go. Our flight was delayed on Sunday. She sent me a text message telling me our flight was delayed but it was still the quickest route to get us home. Thank YOU
Reply from Pack Up + GoJul 23, 2024
Thank you so much for sharing your great feedback with us! We're so happy to hear that you enjoyed your Surprise Trip + the activities. We love hearing our travelers favorite parts of the Trip! Very happy to hear Libby from our Traveler Support Team was able to provide some reassurance during a flight delay!
Mimi D.
This was our first time doing a surprise trip and it was great. The plans were flexible and when we called to ask about changing something they were helpful and efficient. Our flight was canceled by the airline on return day and Pack up & Go handled it all for us. Give it try!!!
Reply from Pack Up + GoJul 23, 2024
Even with some hiccups along the way, we're so glad you had a great first surprise travel experience! We can't wait to plan another Trip for you soon!
Carmon G.
Pack Up + Go knocked it out of the park! They touched on everything we asked for to make the most exciting trip for us! I can’t wait for our next one!
Reply from Pack Up + GoJul 23, 2024
We're so glad your Trip was a blast! We can't wait to plan you another exciting adventure soon!
Tiffany
This was a surprise trip for my husband's birthday. We loved it and will be doing it again. Not having to plan or worry about plane trips or hotels is great. I would recommend this to anyone who wants to go somewhere different. This trip helped us to understand what we like to do when traveling. We need to change a few things on the survey for our likes.
Reply from Pack Up + GoJul 22, 2024
We're so happy to hear you enjoyed your Pack Up + Go Trip! We love to take the worrying + the planning out of your hands so you can just sit back + enjoy! Here's to more adventures in the future.
