Excellent
Based on 661 reviews
Pack Up + Go4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
661 approved reviews, newest moderated first
Jeff
The accommodations were cool and in a nice location. Lots of great recommendations and food places to eat. Travel was a breeze.
Reply from Pack Up + GoJul 16, 2024
We love to hear you had a nice, easy Surprise Trip! We love our hotel + activity partners, so we're happy to hear you enjoyed them as well!
Micaela K.
We had a great time with Pack Up and Go! The activities they planned for us were awesome and the recommendations gave us more options than we had time for. Will definitely do it again!
Reply from Pack Up + GoJul 15, 2024
We're so happy to hear you had a great time on your Surprise Trip! Here's to more adventures together in the future!
Trevana
The only con with my experience directly related to Pack Up + Go is the pit stop they chose. The pit stop was a city I previously went to college in and lived in. I wouldn’t want to go back and visit that city. Other than that, everything else was great. I loved the pre-planned activities, but one of them was cancelled. PU+G reached out immediately to advise the tour was cancelled and that I would be receiving a refund. There was a confirmation email missing from my folder, I reached out and they sent it over promptly. The destination, accommodation, and activities were spot on. I enjoyed everything and will definitely utilize them again.
Reply from Pack Up + GoJul 13, 2024
We're so glad you enjoyed your Trip to Knoxville! We know cancelled activities are never fun and we're sorry we missed the mark on your Pit Stop, but we can't wait to make it up to you on your next Surprise Trip!
Nicole
The travel agent listened to my request and sent us on a fabulous trip to a great location. The best recommendations for activities and places to eat! We had never done a “pack up and go” with our kids but they loved it!!!!
Reply from Pack Up + GoJul 13, 2024
Hi Nicole, We're so happy to hear that you and your family enjoyed your Pack Up + Go Trip! Our Trip Planning Team loves planning family Trips and are glad you loved the location, as well as the activities and our recommendations. We hope to plan another Trip for you all soon!
Sarah T.
My college BFF and I were both turning the big 5-0 and decided to take a short trip together to celebrate. Living in different parts of the country, it was challenging for her and I to find a destination that was convenient for both of us/walkable/fun/new so we decided to try a surprise trip by Pack Up and Go. It was so great! We opened our envelopes the night before our flights together (via the phone) and were delighted to be sent to Chicago! Once we arrived (within 20 minutes of one another) we checked into our gorgeous hotel, and we were off. The planned activities were spot on, as well as the restaurants PUAG had made reservations for us at. I’m a big foodie, we got to eat at several restaurants with Top Chef alums as the head chef. Plus, our Chicago Food Tour allowed us to nosh on some seriously delicious snacks. No regrets!
Reply from Pack Up + GoJul 12, 2024
There's nothing we love more than helping celebrate birthdays between lifelong friends! We're so glad you enjoyed your time in Chicago + got to enjoy all the fantastic eats in celebration! We can't wait to plan another Trip for you soon!
Megan
My husband and I celebrated our 12th anniversary with another trip planned by Pack Up + Go! This is our third year doing Pack Up + Go, but it was our first time doing an outdoor roadtrip. They sent us to Brown County, Indiana. We were both skeptical at first, not having heard of it before. We kept open minds and had an amazing weekend. We stayed in a tiny cabin, went zip lining, road buggies (think ATV), went horseback riding, and swam at a state park pool. The first two activities were planned for us and we picked the other two from their list of recommended activities. I love that the destination is a surprise, activities are planned, dinner reservations are made, and we just get to enjoy it. It has taken us to places we may not have otherwise visited and that adds to the fun. The Pack Up + Go team is very responsive and really take into consideration what you write in the pre-trip survey. I’d highly recommend this company to anyone who has an open mind, likes surprises, and is ready to explore!
Reply from Pack Up + GoJul 10, 2024
Hi Megan, Thank you so much for sharing your wonderful experience with Pack Up + Go! We are thrilled to hear that you and your husband had such a fantastic time celebrating your 12th anniversary on your outdoor roadtrip to Brown County, Indiana. It's great to hear that you both kept an open mind and had an amazing weekend trying new activities and exploring a new destination. We are glad that our team was able to plan activities that you both enjoyed and that our recommendations helped make your trip even more memorable. We truly appreciate your recommendation and are so happy that we could help you discover new places and create lasting memories together. Thank you for choosing Pack Up + Go for your anniversary celebration, and we hope to be able to plan another surprise trip for you in the future! Cheers to many more years of adventure and exploration!
Megan
We had an absolutely wonderful time and cannot wait until we can do another pack up and go trip. From start to finish there was not a detail missed or something that could have been better. We were taken care of and checked on throughout the process and trip.
Reply from Pack Up + GoJul 9, 2024
We're so glad you had a great time on your Pack Up + Go Trip + we're looking forward to planning your next getaway! Thank you for choosing us to celebrate with!
Jon M.
This was my second pack up + go trip, but my first driving one. There were a few hiccups along the way that were taken care of immediately and graciously. My children and I had a fantastic time. I can’t wait for my next one!
Reply from Pack Up + GoJul 9, 2024
We're glad you had a great time on your Surprise Trip + even happier to hear that any hiccups you had were taken care of quickly! Here's to more adventures together in the future!
