Excellent
Based on 661 reviews
Pack Up + Go4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
661 approved reviews, newest moderated first
Sara
We have been on 2 Pack Up and Go Trips; one to Denver and one to San Diego. Both trips did a great job of filling the time we were there, but also giving enough free time to do our own thing.
Reply from Pack Up + GoFeb 27, 2024
Woohoo we love to hear when we've nailed the balance between planned activities and down time...it's our specialty! We're so pleased that you enjoyed both of your Trips!
David
We waited until the day we left to open the envelope. This made for a really fun experience. The stops were good and the time spent in the city was great. When we called for assistance, the staff was attentive and friendly.
Reply from Pack Up + GoFeb 27, 2024
We're so here for the self-control of waiting to open the envelope! We're glad you enjoyed the element of surprise. Looking forward to surprising you on your next adventure with Pack Up + Go!
Stacey L.
We had a great time ! Lots of personal details that made our trip special
Reply from Pack Up + GoFeb 27, 2024
We're so glad you had a great time! Personalized touches are what make each trip special. Here's to more memorable adventures ahead with Pack Up + Go!
Ines E.
Our experience with Pack Up + Go was fantastically extraordinary!! The attention to detail was incredible from emails to package in the mail to travel accommodations to meals and entertainment. A++!!! We definitely recommend everyone and anyone who wants to take a leap of faith to answer a few questions and let Pack Up + Go do the rest. You will not be disappointed!! Go Ahead...Take that Leap!!!
Reply from Pack Up + GoFeb 27, 2024
Your experience with Pack Up + Go does sound fantastically extraordinary ;)! Attention to detail from start to finish is our specialty, ensuring every aspect exceeds expectations. Thank you for recommending us to all adventurers out there!
Kimberly
I absolutely love using PU+G. I've done two surprise trips and one staycation. I'm big into planning and budgeting so it's nice to let loose on trips and let someone else do all the work. Whoever is planning my trips does a great job picking activities plus there is plenty of downtime for me to explore. Sometimes I just enjoy trying to figure out where I'm going based on the clues the most. The customer service is impeccable and was responsive when I was missing tickets or an activity had been cancelled. Honestly, I trust PU+G to plan all my trips even when I know where I'm headed.
Reply from Pack Up + GoFeb 27, 2024
Your rave review is music to our ears! Thank you for entrusting us with all of your recent trips. Letting loose and relinquishing the planning control is what we're all about. We're here for all your future adventures!
customer
I’ve taken two surprise vacations planned by Pack Up + Go now, and they both have been amazing! One destination was somewhere that I’ve thought about going. The other was nowhere on my radar, but they knocked it outta the park with their recommendations and experiences that were booked before hand! I can’t wait for my next surprise trip to somewhere!
Reply from Pack Up + GoFeb 27, 2024
We absolutely agree...surprise vacations ARE the best! It's fantastic to hear that both of your experiences with Pack Up + Go were amazing, whether it was a familiar destination or a new discovery. We can't wait to send you somewhere new soon!
Sarah
We (group of 4 couples) had a fantastic experience with Pack up + go! We are big travelers and had a lot to say in our pre-trip forms. We were not sure if all of our desired information would be used….but Pack Up + Go listened to everything. They planned a wonderful trip that we all enjoyed immensely. They planned tours, adventures, meals, darling hotel and even had a bit left to include gift cards for Uber and restaurants. We will definitely use them again for another surprise trip!
Reply from Pack Up + GoFeb 27, 2024
Hearing about your fantastic experience makes us smile from ear to ear...we're thrilled that we could tailor your trip to fit all your preferences. Can't wait to surprise you all again on your next adventure!
Helen
I am the planner of my girl group. I didn't have to really do anything for this trip and it was a great time.
Reply from Pack Up + GoFeb 27, 2024
We love hearing that you got to kick back and enjoy the ride! It's our pleasure to take the planning reins and create a memorable trip for you and your girl group. Here's to more stress-free adventures ahead!
