Excellent
Based on 661 reviews
Pack Up + Go4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
661 approved reviews, newest moderated first
Andrea
Every aspect was planned and easy to follow. We ended up doing things that we wouldn’t have thought of on our own and we had extra time to explore on our own! So, so fun!
Reply from Pack Up + GoFeb 27, 2024
We love to plan JUST enough and provide enough information so that you can "choose your own adventure" - so glad it worked perfectly for your trip!
Brianna
Loved my surprise trip with Pack Up + Go! The survey you complete before booking your trip really helped the trip to be tailored to the things I like. The tours and dinner reservations they picked for my trip to St. Louis were so fun. I was also able to visit other places that they suggested in the packet they provided before my trip. Will 100% be booking with Pack Up + Go Again!
Reply from Pack Up + GoFeb 27, 2024
We're beaming with joy knowing you had a fantastic time and that we hit the mark with your Trip! Here's to more Pack Up + Go surprises and happy travels!
Miller
Everything about our experience was fantastic. Pack up and go provides extensive information about the location of the trip with well researched recommendations of restaurants and activities for your surprise location. Our hotel accommodations were perfect. We had a beautiful hotel in a perfect location. I am a big planner and using pack up and go allowed me to have time to relax and truly enjoy our vacation. Highly recommend.
Reply from Pack Up + GoFeb 27, 2024
Thank you for letting go of control and allowing us to sprinkle a little magic into your vacation. We're so happy you got to enjoy the perks of our incredible hotel partnerships. Hope to have you on another vacay soon!
Jennifer
Everything was wonderful!! All the suggestions that were provided and the actual activities that were booked were phenomenal and matched everything we wanted. We felt everything in our survey was taken into consideration except our flight time preference but we understand they are at the mercy of the availability with the airlines.
Reply from Pack Up + GoFeb 27, 2024
Thanks for being understanding about flight times - we do our absolute best to accommodate timing preferences! We're so glad the rest of the trip was such a success - we hope you'll travel with us again in the future!
Cherry
Pack Up + Go provided an excellent experience. Everything was planned with such care and consideration that we were never anxious or worried about the weekend. Even when winter weather changed our flight, Pack Up + Go was on top of the situation and rerouted us to get home. The experience was tailored to us perfectly. It was almost like we had made the plans ourselves. And the accommodations were spectacular and convenient to our weekend. I highly recommend Pack Up + Go. Plus, I recommend waiting to the last minute to open your envelope with your destination. No need to worry. They’ve got you covered.
Reply from Pack Up + GoFeb 27, 2024
These are the kind of reviews that keep us going!! Thanks for trusting us to whisk you away on a surprise adventure, we're thrilled you had a blast!
Julia
As a working mom, finding time to plan getaways can be difficult. Having a service that we could provide our preferences and they literally just tell you when to show up and where to go was fantastic! We had a blast and would definitely book again.
Reply from Pack Up + GoFeb 27, 2024
Yes! We love to plan getaways for busy parents who can't find the time to plan - y'all deserve it! We would love to send you on another trip in the future!
William
Our trip to San Diego was Awesome! From start to finish everything was thought of. We loved our hotel, ALL of the restaurants and activities planned and recommended were great as well. We are signed up next for a "You Pick" trip this year.
Reply from Pack Up + GoFeb 27, 2024
Yay, so happy to hear that your San Diego Trip was a hit! You Pick Trips are such a good option as well - we can't wait to book another incredible experience for you!
James
The arrangements made by your company (restaurant booking, tours, hotel) were superb. And when our flight home was cancelled, your employee contacted us and had a new flight before the airline had let us know of the cancellation.
Reply from Pack Up + GoFeb 27, 2024
Our planning team works hard to make sure everything we book is just right, AND we pride ourselves on our customer support - we're so ecstatic that you concur! Hopefully we'll see you on another getaway soon!
