Reply from paripesa.comFeb 23, 2025
Dear Obange Ayieko,
We appreciate you taking the time to share your feedback. At Paripesa, we strive to provide a fair and reliable betting experience, and we take concerns like yours very seriously.
We would like to address the points you raised:
Platform Performance: We continuously monitor our website and app to ensure smooth functionality. Temporary slowdowns may occur due to high traffic or maintenance updates, but they are never intentional. If you experience persistent issues, we recommend clearing your cache, updating the app, or trying an alternative network.
Payout Delays: Withdrawals are typically processed within the standard timeframes; however, processing times may vary depending on the payment method and verification requirements. If you have experienced an unusual delay, please contact our 24/7 support team at [email protected] with your transaction details, and we will be happy to assist you.
Withdrawal Limits: Withdrawal limits are set in accordance with our policies and financial security regulations. We understand that larger wins may take multiple transactions to withdraw, and we assure you that all funds remain secure and accessible within your account.
We truly value your trust and are committed to resolving any concerns you may have. If you are still facing issues, please reach out to our team, and we will do our best to assist you promptly.
Best regards,
Paripesa Team
