Excellent
Based on 589 reviews
Partition King4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a large online and national distributor and we ship to all fifty states. We provide fast solutions for any bathroom partition project.
Partition King (partitionking.com) has 589 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
589 approved reviews, newest moderated first
Shannon H.
The company made it easy from design layout to quick turn around.
Reply from Partition KingNov 16, 2023
We strive to make the process easy for our customers! We appreciate your review, Shannon. Please keep us in mind for any future partition needs you may have. Amber Project Manager 800-685-7541
Bob M.
Great product. Fast delivery, good fit and finish. I will buy from you again.
Reply from Partition KingNov 9, 2023
Thank you for your kind words, Bob! We look forward to working with you in the future! Amber Project Manager 800-685-7541
Tony C.
Although the quality of the partitions we ordered was very good, I would never recommend this company due to the fact I spent over $10,000.00 on partitions and the order was missing several parts. When I contacted Partition King for my missing parts they did realize a few of them were missing, however ten of the parts that were missing they would not send to me and I ended up having to pay an additional $818 for these parts. My advice to you would be to take your business else where.
Reply from Partition KingNov 9, 2023
Hello Tony, My name is Lee. I’m the Manager of Partition King. First and foremost, we sincerely apologize for any issues that may have occurred. We absolutely hate to hear that a customer is unhappy with our services and we have complete empathy for any frustrations that you experienced. The following is the sequence of events that unfolded: Originally, you reported some hardware items as missing from the original partition shipment. We promptly had our manufacturer send out the requested hardware replacements at no charge via FedEx Ground. When this replacement shipment was received, you all claimed that there was a specific part missing from this shipment. However, we provided a checked off parts list (from our manufacturer’s shipping department) that verified that this part was sent in the replacement shipment. Nonetheless, we sent the requested part to you all a second time, free of charge. All items originally requested were replaced, and one item was replaced more than one time. After all of these requested replacements were requested and received, we received another inquiry a few days later from you requesting some additional hardware items. Again, we spoke to you all and provided a checked off parts list again and asked you all to verify your inventory on hand on the jobsite. We conversed with Jane from your team, who was going to converse with the project manager and installers who were on the jobsite installing room by room to check all hardware and inventory at the jobsite. Next, we heard from Jane is that she wanted to request a quote for these parts. We then provided a quote for these requested hardware items, and you all paid for the items – which is the origin of this complaint. We provided evidence of parts being sent, replaced items more than once free of charge, and communicated as promptly as possible throughout this entire correspondence. Thank you, Lee Manager 800-685-7541
Jesus M.
I have had a real good experience with Partition King. Excellent customer service.
Reply from Partition KingNov 8, 2023
Thank you, Jesus! We are thrilled you had a positive experience. Mallory Project Manager 800-685-7541
Joe K.
Service was prompt and clear.
Reply from Partition KingNov 7, 2023
Thank you for the review, Joe! We appreciate your business! Amber Project Manager 800-685-7541
Tim S.
Donna and Partition King were great to work with. Pricing, delivery, drawings and quality were great as well! I would buy from them again in the future.
Reply from Partition KingNov 7, 2023
We are glad that we were able to give you a high quality experience all around! Thank you for your review! Amber Project Manager 800-685-7541
JD Arch L.
The website is easy to place the order and they shipped my order out very quickly.
Reply from Partition KingNov 1, 2023
Thank you for your review! We are glad that you found our website user friendly and that you were pleased with your ship time! Amber Project Manager 800-685-7541
Jason
Partition King helped us with a restaurant we just finished. We had a mix up on our end and Partition King was able to help resolve the issue in a very timely matter.
Reply from Partition KingOct 30, 2023
That's awesome to hear, Jason! So glad we were able to offer a quick resolution to the mix up! Thank you for the review. Amber Project Manager 800-685-7541
