Excellent
Based on 6,520 reviews
pawshake.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,520 approved reviews, newest moderated first
Hazel B.
I was very nervous about leaving my dog as I had never left her with anyone except my daughter. I didn’t need to worry, Helen was such a lovely lady and is very passionate about dogs. My dog was loved and very well looked after. Helen’s home is very dog friendly. I had photos of my dog and she looked so content. I am so pleased I have found Helen to look after my dog in the future.
sarra M.
heel correcte dienstverlening gemakkelijk in gebruik
Sam
Took the pain and uncertainty out of finding someone to look after our precious furbabies for two weeks.
ms D.
Good experience all round. Easy to contact the sitter and arrange all the dates. She took time to come round and meet our cat before. We got photo updates every day we were away. Would use again.
Jekaterina O.
Worst experience ever. I’m a dog sitter whit a many years of experience and a 5* reviews from costumers. I like how the Pawshake app functioning but costumer service is the worst ever. They have no idea what does it means to be polite and loyal to people using their app. Worst of all - think that I pay 20% for using the app. Not for free . What I expect - respectful attitude. What I get? Arrogant costumer service. I will change to some other apps Pawshake should seriously consider to change their staff
Reply from pawshake.comFeb 15, 2022
Hi there, Thanks for taking the time to leave an honest review, and I'm very sorry to see you have had a negative experience. To give a little context for clarity about how Pawshake works: at Pawshake, we set very high standards of professionalism for every one of our pet sitters and the quality of profiles on the website. Unfortunately, there are some instances when these expectations are mismatched and we find a pet sitter isn't the right fit for our platform. It's really important to us that we maintain these high quality standards and that our staff and pet owners can have productive, collaborative and polite interactions with every pet sitter who is on the website. If this isn't possible, this may mean a pet sitter isn't the right candidate for the site and may be better suited to a different pet sitting model. We're very sorry to see that it didn't work out this time. We wish you all the best with your future pet sitting endeavours, and thank you once again for your honest feedback. Warm regards, Jack, Pawshake Support
Mrs B.
Very happy with Pawshake, it was an ideal way to find the right homestay for my two year old dog Ludo. The meet and greet gave me the confidence to book his stay and he settled in straight away and was really well looked after.
Malak L.
Facilité de la mise en contact, et cat sitters sérieux!
Claude & C.
Wir waren sehr froh, als wir Pawshake entdeckten, denn wir brauchen oft einen Katzensitter und wollten jemanden finden, dem wir vertrauen können. Über die benutzerfreundliche Website fanden wir schnell eine nette junge Frau, die in der Nähe wohnte und sich um unsere Katze kümmerte, während wir im Urlaub waren. Unsere Katzensitterin ging weit über das übliche Maß hinaus und sorgte mit regelmäßigen Fotos, Videos und Nachrichten über Whatsap dafür, dass wir wussten, dass die Bedürfnisse unserer Katze erfüllt wurden. Wir waren mit dem Service sehr zufrieden und werden Pawshake auf jeden Fall weiter empfehlen.
