Great
Based on 682 reviews
Paycom4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 493 reviews with 5 stars · Clear filters
Monica R.
We're a small company but complex. Our sales rep was great as well as Michelle, our new client set up. Super nice!
Reply from PaycomNov 27, 2024
Monica, it's great to hear you're experiencing world-class service that we strive to provide all our clients. Thank you for taking the time to leave us a review!
Carol B.
They are responsive, helpful and are willing to walk me through issues.
Reply from PaycomNov 27, 2024
Our team is dedicated to your success! We are happy to hear that this is reflected in your positive experience. Thank you for the 5-star review, Carol!
Jama B.
I appreciate the team I work with within Paycom. I do find some of these surveys confusing. I wish they had a more specific title, for example was this survey for a new code we had built?? Because that team is very different from the team that I work with each day on all of our active codes.
Reply from PaycomNov 26, 2024
Thank you for your 5-star review, Jama! We're happy to hear your dedicated specialist has been helpful. We'd love to address your questions directly - please reach out to our team at [email protected].
Jeffrey H.
I was with a great PEO but chose to go Paycom + Benefits for my 100+ ee's. Paycom was a great choice.
Reply from PaycomNov 26, 2024
We’re glad to hear Paycom has been a great addition to your organization! Thank you for your 5-star review, Jeffrey!
N C.
They always answer the phones and provide great customer service!
Reply from PaycomNov 25, 2024
At Paycom, world-class customer service is our top priority so we’re happy to hear you are receiving the dedicated support you need. Thank you for the 5-star review!
Valued C.
Dillion and Eddie consistently provides exceptional service by attentively listening to our company's concerns, responding with patience and resolving issues efficiently, we appreciate their helpful and friendly demeanor.
Reply from PaycomNov 21, 2024
We're grateful you are receiving world-class service. It’s also rewarding to hear Dillon and Eddie have been consistently helpful and supportive! We appreciate you taking the time to write us a 5-star review!
ROSE
The Paycom experience has been great from the implementation to going live with the system. I couldn't be more grateful for the patience of the Paycom team.
Reply from PaycomNov 13, 2024
Rose, offering world-class service is the Paycom way, and we are thrilled to know our team has provided you with such a successful implementation. Thank you for taking the time to leave us a 5-star review!
Laura L.
We use the Paycom app in our workplace. It is very simple to clock in and out and put in time off. It is also to nice to have all my documents on the application at my fingertips. I like being able to use my phone for all of these things.
Reply from PaycomNov 1, 2024
Laura, It's great to hear you're enjoying Paycom and its user-friendly features! We appreciate your partnership and advocacy!
