Great
Based on 682 reviews
Paycom4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 493 reviews with 5 stars · Clear filters
Michelle R.
I use Paycom online on a daily basis. It is very user friendly and I can develop reports, etc. as needed.
Reply from PaycomOct 16, 2024
Michelle, it's great to hear you're enjoying Paycom and its user-friendly features. Thank you for the 5-star review!
Allyson K.
Our companies switch over to Paycom has been seamless, and informed. The staff have we have worked with have been great.
Reply from PaycomOct 16, 2024
We're glad our team has provided top-tier customer support. We work hard to create a seamless user experience and are happy to hear that has been your experience. We are thankful for your partnership, Allyson!
Misty
Smooth implementation with plenty of training. Always someone there to reach out to for assistance!
Reply from PaycomOct 15, 2024
We're proud of our team for providing you with a smooth and helpful implementation. Thank you for the 5-star review, Misty!
Michelle
Paycom is constantly improving the product they offer and listening to the customer's needs. My interactions with them as always been very professional with a desire to make processes easier for our company.
Reply from PaycomOct 9, 2024
Our goal is to improve the employee experience, and we're glad our product has done that for you, Michelle! Thank you for leaving us a 5-star review!
Joe C.
The fast and thorough support from our dedicated specialist and their team! We never speak to a robot when we call in and are always taken care of immediately.
Reply from PaycomOct 9, 2024
We are so glad to hear you are experiencing top-notch service with your dedicated specialist, Joe! Thank you for letting us serve your organization!
Donna T.
I have found the customer service people of Paycom always helpful and knowledgeable when I have any questions. My rep, Michael Castellanos has assisted me over the years with questions I have had ranging from setting up the Employee Self Service as well as adding an employee who worked in another state. The rare times that Michael is not available, the other members on his team, are able to get me the information I need.
Reply from PaycomOct 2, 2024
It's rewarding to know that Paycom has been a supportive addition to your organization, Donna! We're glad to hear about the service Michael have been providing, and we're grateful you took the time to leave us a review. Thank you!
Jessica R.
Our account specialist was really helpful and helped us solve a problem we were having in the system
Reply from PaycomOct 2, 2024
Paycom is dedicated to setting clients up for success. We hold our dedicated specialists to a high standard, so we're happy to hear about your experience. Thank you for the 5-star review, Jessica!
Mel R.
Excellent Rep. Company dedicated to making the process automated , quick, easy and efficent. Great follow up. We consider Paycom part of our HR Team.
Reply from PaycomOct 1, 2024
Mel, we're so happy to hear about your experience! We strive to deliver top-tier service to our clients so it's exciting to read your review! Thank you for partnering with Paycom and leaving us a 5-star review!
