Great
Based on 682 reviews
Paycom4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 493 reviews with 5 stars · Clear filters
Joy T.
Paycom has been great about helping us learn to utilize more of what they offer.
Reply from PaycomFeb 20, 2023
We're glad Paycom has been a helpful tool for your organization, Joy. Thank you for sharing your feedback!
Keith S.
Paycom has the best customer service I've ever experienced with any kind of vendor ever. Megan has been so patient and kind as I've struggled to learn the system. Claire has been a great help as well.
Reply from PaycomFeb 16, 2023
Thank you for such a great compliment, Keith! We're proud of Megan and Claire for ensuring you understand the Paycom product's ins and outs. We will be sure to pass along your kudos.
Sarah
I have implemented Paycom twice and will continue to love their platform. Easy to use, one database, connected modules, and sooooo much more! Meet with Paycom for your next move to a HRIS/Payroll platform.
Reply from PaycomFeb 16, 2023
Sarah, we're glad you love Paycom! Thank you for your partnership and advocacy.
Beck
From the beginning point of interest to implementation has been really fantastic. Our point of contact has been superb and all of our questions addressed and helped in a timely fashion.
Reply from PaycomFeb 16, 2023
Our teams work diligently to provide our clients with a thorough and informative implementation process, and we're glad this has been your experience. Thank you for the positive feedback, Beck!
Phyllis A.
The implementation team has been awesome. They have answered all our questions and the transition has gone very smoothly.
Reply from PaycomFeb 16, 2023
It's great to know your organization's implementation has gone smoothly, Phyllis! We look forward to many more years of partnership.
Brittney H.
Brendan Lewis is great, responsive and it is nice to have that contact person!
Reply from PaycomFeb 16, 2023
We're extremely proud of Brandon for providing you with great customer service. Thank you for the 5-star review, Brittney!
Joanna S.
It has been a huge support to be able to house all policies and documents related to HR in one place for our employees. Prior to Paycom, we had policies saved in a variety of locations and it's been so much easier for employees to have it housed within Paycom. I also have enjoyed the articles that are sent out regarding leadership, HR and other trends in the industry.
Reply from PaycomFeb 13, 2023
Thank you for your kind words and advocacy, Joanna! We're glad you’re enjoying Paycom and that it has simplified your work life. We appreciate you leaving us a review!
TDS
I’ve always enjoyed Paycom the ease of it. Especially for our field guys, especially for the old timers to navigate. That says a l lot!
Reply from PaycomFeb 9, 2023
We're glad you're enjoying Paycom and appreciate your advocacy. Our goal is to simplify the employee experience, and it's rewarding to know that's been the case for your organization.
