Great
Based on 682 reviews
Paycom4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 493 reviews with 5 stars · Clear filters
Rodney S.
Paycom & Cat Romano is always will to step in with tight deadline to help ELM with up coming initiatives
Reply from PaycomSep 29, 2022
We know how important your time is, and we always want to reflect that in our product and customer service. We'll make sure to pass your thanks along to Cat and her team. Thank you for leaving us a review!
Kristina
Paige was very helpful in going through our processes and determining what we could eliminate or curve in our processes and saving us time.
Reply from PaycomSep 29, 2022
We're delighted to know that Paige helped customize your service experience and maximized efficiency for your company! We'll pass your kudos along to her team. Thank you for the review!
Angela H.
My company has utilized Paycom for the past 18 years as our payroll service provider. We receive prompt, knowledgeable customer service when questions or issues arise.
Reply from PaycomSep 27, 2022
Thank you for the great review, Angela. It's great to know that our product and dedicated Specialists have served you well for the last eighteen years. We are so thankful for our loyal clients like you!
Barry
Our Executive Client Relations Representative visited us to train our production managers on several features of Paycom. They were very good at walking the group through the Paycom screens and carefully explaining to our group how to perform Talent and Performance Management tasks.
Reply from PaycomSep 23, 2022
Our representatives enjoy meeting face-to face with our clients, as this assures there are no questions or concerns hindering their success. Thank you for sharing your feedback, Barry!
Charles
Ford is very helpful. He has a wealth of knowledge and when he is unsure of something he makes sure to find out from a subject matter expert.
Reply from PaycomSep 23, 2022
Hi, Charles. Thank you for sharing your positive experience with Ford! We're happy to be meeting your expectations.
Justin V.
Evan has been extremely helpful and very informative. His ability to explain why something would be beneficial is second to none.
Reply from PaycomSep 23, 2022
We're proud of Evan for offering you Paycom-quality customer service! Thank you for your review, Justin.
Dawn B.
Consistent Customer Service Being a Paycom customer for over 12 years, we value their flexibility to grow, build and bend with our needs. Throughout the years they have listened to our needs and helped us create best practices that has made our business more successful and efficient. We recommend Paycom to all of our clients as a "Go-To" HR and Payroll solution.
Reply from PaycomSep 23, 2022
Consistent teamwork is the key to simplifying HR and payroll processes for our clients. We're happy to continue supporting your organization. Thank you for over twelve years of business, Dawn!
Lauren P.
Using the Paycom app is easy and saves time and energy. I like being able to check my leave balances and paystubs without taking time to schedule meetings with HR.
Reply from PaycomSep 12, 2022
Our software is designed to make the lives of employees and employers more convenient. We're glad you're enjoying Paycom and its easy accessibility to all your important information. Thank you for leaving us a review!
