Excellent
Based on 2,403 reviews
Payne Glasses LLC4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Marshall S.
I have ordered many pairs over the years and always greatly satisfied. Points program just gave me a free pair.
Reply from Payne Glasses LLCAug 1, 2026
Many pairs over the years and continued satisfaction is the kind of loyalty that means the most. We're delighted you're enjoying the rewards of being a Payne customer. Thank you for your continued trust in Payne.
Mom LORD L.
It was easy to find frames that fit our budget and the prescription was saved from last order. This made ordering quick and easy.
Reply from Payne Glasses LLCAug 1, 2026
Making it quick to reorder with your saved prescription is exactly what those tools are designed for. We appreciate the kind words and look forward to helping with your next pair.
VIRGINIA R.
I love Payne Glasses, and have been using them for years. The experience is always excellent. Even once the glasses needed to be re-done, and they handled it beautifully. A+++++++++
Reply from Payne Glasses LLCAug 1, 2026
Knowing we'll make things right when needed is just as important as getting it right the first time. Thank you for your continued confidence in Payne.
Constantine H.
You can try them on. The ones I bought already are excellent, so I bought another pair. The website remembered by prescription, which is favorable. The options are excellent.
Reply from Payne Glasses LLCAug 1, 2026
Liking your first pair enough to come back for another is exactly the confidence we hope to earn. We're glad features like Virtual Try-On and saved prescriptions made your next order even easier. Thank you for choosing Payne.
Craig S.
I ordered my sunglasses on the weekend and it is Wednesday now and it hasn't even shipped yet. I don't understand how days have gone by and nothing has happened.
Reply from Payne Glasses LLCAug 1, 2026
Hi Craig, We're sorry for the concern while you were waiting for your order. Every pair of glasses we produce is custom-made to order, so there is a production process before shipment. We can see your order has now been delivered, and we hope you're enjoying your new sunglasses. If you have any questions or there's anything we can help with, please don't hesitate to reach out. Thank you for choosing Payne Glasses.
Willie Six J.
No comment at the moment
Reply from Payne Glasses LLCAug 1, 2026
Five stars says plenty. Thank you for the review.
Kae
Have ordered before, really like the glasses I have. A bit disappointed in this order as I could not try these on virtually, hoping they will look good. Price great, ordering easy.
Reply from Payne Glasses LLCAug 1, 2026
Coming back after a positive experience is the kind of confidence that means the most. We appreciate your feedback on Virtual Try-On availability and are always working to expand the experience. We hope you're loving your new pair.
Avis D.
Easy ordering, both of us get our glasses here as they also do prism. Very reasonable cost.
Reply from Payne Glasses LLCAug 1, 2026
Finding an online provider that can support prism prescriptions while keeping the ordering process simple makes all the difference. Thank you for trusting Payne with both of your eyewear needs.
