Excellent
Based on 2,403 reviews
Payne Glasses LLC4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Kelly P.
They always deliver quality glasses at an affordable price, and with many varieties for all styles. I will keep buying from Payne Glasses!
Reply from Payne Glasses LLCMar 27, 2026
Glad to hear the quality, value, and selection continue to deliver — that’s exactly what we aim for with every pair. We truly appreciate your continued support, and it’s great to have you with us.
Kathy B.
Great glasses at a great price. I LOVE my new glasses!
Reply from Payne Glasses LLCMar 27, 2026
Glad to hear you’re loving your new glasses — that’s exactly what we aim for by pairing quality with accessible pricing. We appreciate you taking the time to share this.
Jackie S.
I've had less than good luck, until I found Payne. Quick, excellent service, awesome products, and my glasses needed NO ADJUSTMENTS when I got them. Perfect fit.
Reply from Payne Glasses LLCMar 27, 2026
Glad to hear everything came together so smoothly — especially getting a great fit right out of the box. That’s exactly what we aim for with an optician-backed approach to fit and performance. It’s great to hear Payne delivered a better experience, and we appreciate you taking the time to share this.
LAURA D.
GOOD SERVICE
Reply from Payne Glasses LLCMar 27, 2026
Appreciate you sharing this — it’s great to hear the service stood out. That’s exactly what we aim to deliver.
Tamara R.
I have ordered several pairs of glasses. Every one of them has been Quality I wear, and I have loved them all. the speed and the accuracy is amazing and the selections they have are incredible.
Reply from Payne Glasses LLCMar 27, 2026
Love hearing this — especially that the quality, accuracy, and selection have been consistent across your orders and that you’ve found styles you love. We truly appreciate your continued support and you taking the time to share this.
Tammi B.
Hard to know where to begin. But I know where my experience ended...in tears. I have been having issues with my eyes since my stroke 2 years ago. I've had several prescriptions and my glasses are quite complicated to build. But someone had recommended PAYNE so I gave it a try. The glasses came quickly and when I put them on, I could not see out of them. I feared I had done something wrong with the order, so I contacted them. They were built exactly as I had submitted, but since they were so complicated, I had ordered the wrong type of lenses. Chantale worked with me for weeks to help me get more numbers from my neuro-ophthalmologist. I was ready to give up but Chantale was not. She kept trying to get what she needed to make the glasses I needed. When I opened the box with my new glasses and put them on, I wasn't very hopeful. But they worked! I cried! I could finally see what I needed to see at work...for the first time in over 2 years. I am a customer for life and am beyond grateful for their dedication and service! Thank you all!
Reply from Payne Glasses LLCMar 27, 2026
Thank you for sharing this — it truly means a lot to hear how much of a difference your glasses have made. We’re so glad our team was able to work through the complexity with you and help get you to the right outcome. That kind of persistence and care is exactly what we strive for. It’s an honor to have been part of your journey, and we’re grateful for your trust and support.
Sarah A.
I have used Payne Glasses for several years for glasses. Use of the the sight is very user friendly and the glasses are TOP QUALITY. I cannot recommend them enough.
Reply from Payne Glasses LLCMar 27, 2026
It’s great to hear the experience has remained easy and the quality consistent over time. We truly appreciate your continued support and recommendation.
L.A.
Thank You So Easy and Efficient Shopping Experience:) Highly Recommend for Great Quality and Spot On Perscription with Wonderful Choices and Prices:):)xoxox
Reply from Payne Glasses LLCMar 27, 2026
Love hearing this — especially that the experience felt easy and the prescription was spot on. We appreciate you taking the time to share this and your recommendation.
