Aubrey S.
Disappointment in Waikiki
I walked by the salon and the girl suckered me in to “trying” the eye cream. It was amazing. I was willing to buy that. Then she said I could try the complimentary red light therapy and ONLY TRY, no expectation of purchasing. The girl who performed the therapy was ruthless in trying to get me to purchase. I was VERY disappointed in how aggressive she was. I eventually caved because she would not stop and wouldn’t let me leave. She PROMISED she’d email me instructions on how to use everything she suckered me into buying, but never even asked for my email address! She also promised I could have all the products shipped home (purchased in Hawaii, live in Minnesota), but then bagged everything up and sent me on my way. She kept claiming she was here from Maine and leaving that day, yet was still there the next day and 2 days later. I now went back to the salon 2 days after purchase, she was still there, I typed my email into her phone and she promised she’d email instructions and I still have not received them 4 days later. Stopped into the salon now 4 days later and some other lady took my name phone number and email address to supposedly send to her, yet I STILL have no instructions and I have almost $2000 worth of products and no clue what to use when!!!