Excellent
Based on 338 reviews
Pelipost4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5 reviews with 3 stars · Clear filters
Bob's I.
I love Pelipost! This most recent order included the 25% discount using the promo code JULYPICS. I did apply the code and the system acknowledged my application however the price does not reflect the discount? My order number is 7211220! Thanks for your attention
Reply from PelipostJul 24, 2023
Hi Bob, thank you for reaching out. We're glad our Customer Support Team was able to assist you, and we thank you for choosing Pelipost! ^CM
Jane I D.
It costs too much to send only 10 photos at a time to prisons in Iowa. I have spent over 30.00 just for shipping & handling. Can not afford to send pictures this way very often. Corporate greed is at play here.
Reply from PelipostApr 24, 2023
Hi Jane, we understand that cost is an important factor when sending photos to your loved ones. We offer multiple size and price options for your photo prints, including (for a limited time) 4x6 size photos at no cost- just pay shipping. Our Customer Support Team would be happy to help you find the best option for you- please email [email protected] for further assistance. Thank you for choosing Pelipost. ^CM
Angela M.
I had to get in touch with yall cause my husband still hasn't recieved his pic and it's been over 12 days now but they got back to me pretty fast , I just wish it was faster cause he still didn't get them and it keeps saying 5 to 7 days..still nothing I guess it's in the inspection process....
Reply from PelipostJan 25, 2023
Angela, thank you for reaching out to our team- providing exceptional support is important to us. We understand that it can be frustrating waiting for the facility mail inspection process. If there is anything else our Customer Support Team can assist you with, please don't hesitate to email us at [email protected]. Thank you for choosing Pelipost! ^CM
Armster H.
It was hard for me to add new photos from my phone to send to other friends. Also I had an issue with my debit card I was told that the billing address didn’t match and wasn’t allowed to complete my last order and there was no tech support I could contact for help
Reply from PelipostApr 1, 2021
Hi Armster, Our customer support team would be happy to assist you via email at [email protected]. We would love the opportunity to turn your experience with us into 5 stars.
Teena M.
I love how quick my husband gets his pictures. Especially how I can customize each picture with stickers messages.
Reply from PelipostMar 18, 2021
Hi Teena, Is there something we can improve on? We would love 5 stars. Please let us know via email at [email protected].
