PetcubeReviews of petcube.com

Audio & Visual
555 De Haro St Suite 280, San Francisco, California

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4.1

Great

Based on 751 reviews

Petcube4.1

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About Petcube

Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.

Petcube (petcube.com) has 751 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: petcube.com
Website: petcube.com
Category: Audio & Visual
Location: San Francisco, California
Listed on Folks Told: 2026

More in Audio & Visual, California

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About Petcube

Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.

Petcube (petcube.com) has 751 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: petcube.com
Website: petcube.com
Category: Audio & Visual
Location: San Francisco, California
Listed on Folks Told: 2026

Lexi I.

May 9, 2018

This is an awesome product! My kitten loves it

This is an awesome product! I love being able to check in on my kitten while I'm gone at work during the day, especially given the fact that when my roommate is gone he is by himself. As soon as he hears the noise the camera makes when it drops treats to be launched, he comes running. One issue I've had is that because his kitten treats are so small, the Petcube typically shoots out 7 or 8 treats at once, while I would prefer less at a time so I would feel better about giving them to him several times throughout the day. I doubt this would happen with dog treats since they tend to be a little bigger. I also have had some minor connectivity issues, but this may be primarily related to my WiFi connection rather than the Petcube itself. Overall, I really like it and have enjoyed playing with my cat while I'm away from home. I would definitely recommend it to friends with pets, especially dog owners.

Reply from PetcubeMay 9, 2018

Hi Lexi, Thank you for sharing your feedback about our product. You are right, the size and density of treats you are using with your Petcube Bites may affect the amount of treats that come out of the camera. To manage the number of treats dispensed at a time, select the size of treats you are using in the Petcube app settings. Open Petcube application, go to Home tab, select Settings in the upper right corner, select General and choose the treats size - small (1/3inches) or large (1inch). Regarding the connectivity issues, please reach out to our customer care team so we can check the issue doesn't come from the Petcube. You can email us at [email protected], call us at 1 888 447 2522 or 1 844 747 2823 (toll free number in the US and Canada) or chat with us on our website: petcube.com Looking forward to hearing from you. Best regards, Petcube Team

Petcube reviews

751 approved reviews, newest moderated first

johntomwer
May 15, 2018
My dogs love the petcube and the videos are amazing
My dogs love the petcube and the videos are hilarious. It provides endless amazing videos of my dogs exploring the petcube. The launcher works very well and is a fun way to engage your dogs while out of the house. The app works well and the video quality is great. Highly recommend.
Reply from PetcubeMay 15, 2018
Dear John, Thank you so much for your review! We know how hard it is to leave our dogs home alone, but we love to hear that the Petcube is giving you some peace of mind. If you have any questions about Petcube, please email us at [email protected] or call us at 1-888-447-2522 or 1-844-747-2823 Best, Petcube Team
Christa
May 10, 2018
The Petcube is great!
The Petcube is great! I love being able to check up on my dogs while I’m away. The treat shooter is great to give the dogs treats while I’m gone and they love it! It doesn’t always shoot out the same amount of treats each time, but it can shoot them at a very decent distance!
Lexi I.
May 9, 2018
This is an awesome product! My kitten loves it
This is an awesome product! I love being able to check in on my kitten while I'm gone at work during the day, especially given the fact that when my roommate is gone he is by himself. As soon as he hears the noise the camera makes when it drops treats to be launched, he comes running. One issue I've had is that because his kitten treats are so small, the Petcube typically shoots out 7 or 8 treats at once, while I would prefer less at a time so I would feel better about giving them to him several times throughout the day. I doubt this would happen with dog treats since they tend to be a little bigger. I also have had some minor connectivity issues, but this may be primarily related to my WiFi connection rather than the Petcube itself. Overall, I really like it and have enjoyed playing with my cat while I'm away from home. I would definitely recommend it to friends with pets, especially dog owners.
Reply from PetcubeMay 9, 2018
Hi Lexi, Thank you for sharing your feedback about our product. You are right, the size and density of treats you are using with your Petcube Bites may affect the amount of treats that come out of the camera. To manage the number of treats dispensed at a time, select the size of treats you are using in the Petcube app settings. Open Petcube application, go to Home tab, select Settings in the upper right corner, select General and choose the treats size - small (1/3inches) or large (1inch). Regarding the connectivity issues, please reach out to our customer care team so we can check the issue doesn't come from the Petcube. You can email us at [email protected], call us at 1 888 447 2522 or 1 844 747 2823 (toll free number in the US and Canada) or chat with us on our website: petcube.com Looking forward to hearing from you. Best regards, Petcube Team
LolMac
May 7, 2018
When mom's away, watch the doggie play
After a few issues getting set-up, which the customer service team helped with very quickly, the Petcube has been a welcome and entertaining addition to our home. I situated it too low initially, so my dog just barked at it all day after she realized it housed treats. I moved it and this made a big difference. Saving and sharing videos is not important to me, but I like being able to peek in on her during the day and send her a treat or two. It's pretty funny.
Reply from PetcubeMay 8, 2018
Hi There, Thank you for your review! Don't hesitate to contact us with any questions about Petcube, you can reach us at 1-888-447-2522, 1-844-747-2823 or [email protected]. Best, Petcube Team
Chris Z.
May 7, 2018
The camera is really great and so is…
The camera is really great and so is the motion sensor. Another great feature about the camera is the night vision. I love the fact that I can check on my animals and my house when I am away from home. The packaging is beautiful and the set up is fast and easy. The PetCube even comes with a bag of treats to get you started. I took off one star because I have been having problems with audio feature that allows you to talk to your pets. For me that is the least important feature. I would recommend this product to my friends and family. You can't beat the price and its fun to fling treats at your pets.
Reply from PetcubeMay 7, 2018
Hi Chris, Thank you for sharing your feedback on our product. We're happy to hear you're enjoying your Petcube :) This is Marina with Petcube Team. As for your comment about the audio, I want to let you know that we have just recently released a new push-to-talk feature that should improve the overall audio experience. I was able to find your account in our system and I'm pushing the latest update to your camera. Please make sure it's connected to the network and the LED light on the camera is white. Once the camera downloads the new update, it will start installing it. The process only takes around 5 minutes during which the LED on the device will rapidly blink orange color. You will also receive a push notification on successful firmware installation. This version comes with many other improvements and we hope your experience with the Petcube will get even better. If there's anything we can help you with, please don't hesitate to reach us at 1-888-447-2522 (toll-free within US and Canada) or [email protected]. Take care!
Daniela I.
May 6, 2018
I bought the Petcube for my dog when I…
I bought the Petcube for my dog when I started my new job. I love being able to check in on him throughout the day. He loves getting treats and hearing my voice. It arrive in perfect condition and was easy to set up. I would definitely recommend this product.
Reply from PetcubeMay 7, 2018
Hello Daniela, Thank you for your review and for recommending our product. Great to hear your dog is enjoying the treats! Our Customer Care Team is available 24/7 to provide any assistance. You can reach them at: [email protected] / 1 888 447 2522 (toll free in the US and Canada) or live chat on petcube.com Kind regards, Petcube Team
Stephanie B.
May 5, 2018
They’ve made it so easy to set up and…
They’ve made it so easy to set up and operate - 5 minutes out of the box. Quality construction and good looks! My cats love both the treat and laser versions (especially the treat!) and I love seeing and interacting with them through the day. They picked up on what it was in 1 day. We really enjoy it, and I’m glad I got them.
Reply from PetcubeMay 7, 2018
Hello Stephanie, Thank you for your support and review. Very happy to read you like both Petcube Bites and Play and that your cats enjoy them too! If you have any questions, don't hesitate to contact our Customer Care Team at [email protected] Best regards Petcube Team
Alex
May 5, 2018
Petcube is legit
Petcube is legit. We work a lot and this way we can easily keep our dogs with snacks and check in on them. We used to worry about them being lonely but now we don’t! Overall setup was smooth. I had to update firmware but that took ~3 minutes. So far, no issues!
Reply from PetcubeMay 7, 2018
Hello Alex, Thank you for sharing your feedback. Glad that you are enjoying your Petcube Bites. We hope your dogs do too! We offer 24/7 customer service via email at [email protected], phone at 1 888 447 2522 (toll free in the US) and live chat on petcube.com Kind regards Petcube Team

PetcubeReviews of petcube.com

Rating breakdown

What customers rate

About Petcube

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PetcubeReviews of petcube.com

Rating breakdown

What customers rate

Petcube reviews

My dogs love the petcube and the videos are amazing

The Petcube is great!

This is an awesome product! My kitten loves it

When mom's away, watch the doggie play

The camera is really great and so is…

I bought the Petcube for my dog when I…

They’ve made it so easy to set up and…

Petcube is legit

About Petcube

More in Audio & Visual, California

Acratech

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PhotoPanda

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Petcube reviews

My dogs love the petcube and the videos are amazing

The Petcube is great!

This is an awesome product! My kitten loves it

When mom's away, watch the doggie play

The camera is really great and so is…

I bought the Petcube for my dog when I…

They’ve made it so easy to set up and…

Petcube is legit