Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Gracie W.
When I called to order anything the customer service representatives that represent your company they are so so nice and very knowledgeable and Just I just love them they’re great.
Vivian P.
Always a problem.
Tactical A.
I had an issue with shipping damage, they fixed the problem right away. A+
MINA S.
Fast professional great!
Josh
I was surprised to be able to talk to an actual person whenever I called for support. One of the few places I can buy the best food for my dog.
Nan R.
The company was very responsive to problems I had manoeuvering their site. The shipping was well within reasonable expectations. My only issue has to do with the site not being easy for me actually 'maze-like' in its degree of difficulty. I wish it would be more customer friendly for people like me who are not accustomed to not being able to 'just go to the page I need' without all the precision points having to be passed to get there. The selection of goods for a smaller company is impressive and prices are very competitive with other larger companies.
Linda L.
Had a technical problem with my account and had to call for help. Your rep was very helpful and got the food ordered and delivered quickly.
M. K. M.
I've discovered PetFlow because I searched for the best value I could find for bully sticks for my dogs. I've been really happy with my purchases and will look to them for other pet supplies in the future.
