Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Mike A.
Product in stock, good price, free and fast shipping.
Reply from PetflowFeb 9, 2026
Thank you so much for the kind words. We are happy to hear you found the product in stock at a good price with fast shipping. It means a lot to us that you chose Petflow.
Richard S.
Quick order fulfillment
Reply from PetflowFeb 9, 2026
Thank you for taking the time to share this. We are glad to hear your order was fulfilled quickly. We appreciate your support of Petflow.
Randy Van D.
I have auto ship set up for every 6 weeks and my dog food arrives every 6 weeks!
Reply from PetflowFeb 9, 2026
Thank you for sharing this. We are glad to hear autoship is working well for you and that your dog food arrives right on schedule every six weeks. We appreciate you choosing Petflow.
customer
Easy ordering and quick delivery!
Reply from PetflowFeb 9, 2026
Thank you for the great feedback. We are happy to hear ordering was easy and that delivery was quick. We appreciate your support of Petflow.
Mikey
Updated my address weeks before shipping and still sent to older address. First 2 shipments have gone horrible
Reply from PetflowJan 28, 2026
We’re really sorry for the frustration this has caused. We understand how upsetting it is to update your address ahead of time and still have an order go to the wrong place, especially on your first shipments. We’ve reached out to you directly to confirm which address should be attached to your autoship, as we do see two addresses listed on your account and want to make sure this is fully corrected moving forward. Once we hear back, we’ll make sure everything is aligned so future orders ship to the correct location. Thank you for bringing this to our attention. We truly appreciate the opportunity to fix this and do better.
Ellen
The box arrived ontime and I was able to use the cat litter along with the mat right away. Works perfectly.
Reply from PetflowJan 28, 2026
Thanks so much for sharing this! We’re really glad everything arrived on time and that the litter and mat are working well for you. We appreciate you choosing Petflow.
TINA W.
Haven’t received it yet.
Reply from PetflowJan 28, 2026
We’re sorry for any confusion or frustration around this. After reviewing your order, we do see that it was delivered within 48 hours of being placed. If you’re still having trouble locating it, or if something doesn’t look right, please reach out to our team so we can help right away. You can contact us anytime via text, chat, or email, and we’ll be happy to look into this further for you. We truly appreciate you taking the time to share your experience.
LORI K.
Petflow allows me to simply purchase and receive very large bags of dog food without leaving my house.
Reply from PetflowJan 28, 2026
We love hearing this. Making it easy to get what you need delivered right to your door is exactly what we aim for. Thanks for shopping with Petflow.
