Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
JERI P.
When I received a case of Blue Buffalo cans in a very damaged box with 8/12 cans being severely dented I was immediately sent a full replacement. I also ordered 3 lights for my dogs collar. Only 1/3 works and I’m hoping to receive replacements for those as well.
Sasciee
Easy ordering
Elizabeth D.
I love that you donate to pet charities and carry Nutrisource.
Sally
Quick shipping. Product works!! Barking has decreased markedly.
JULIE A.
We needed to Order Prescription food for our cat and it kept getting Cancelled. Each time it got Cancelled we called and got a different answer. (Fraud dept, Credit Card Company, etc). Each time the person on the phone said they would take care of it. Finally, someone must of actually taken care of it because it finally shipped.
C J.
Bad customer service. Over-priced. Poor quality food. Shop somewhere else.
Annoyed
My mind is blown they won't fill my order. DUMB AND USELESS. Took almost two weeks to respond to me. Never seen a company who didn't want business. Last time I'll shop there.
KELLY V.
Petflow is a great company. They go above and beyond to provide excellent customer service.
