Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
ELIZABETH C.
2 thumbs down. It’s 9/22. My order was supposed to arrive 9/12. Today I was told the fraud department canceled my order for reasons they won’t disclose. They didn’t tell me the order was canceled. I was simply left waiting. When I attempted to re-order payment, they said the fish food was that out of stock.
Carlos G.
Good Service and fast delivery
Lara M.
Easy to order and wonderful product.
Deborah
I have purchased from PetFlow regularly for a number of years. They have good prices (often the best!), they ship quickly and I've never had an issue. What's not to love?
Kathy
My Scooter’s food got here in a very timely manner. He loves this food, and it is hard to find in our area. The cost is reasonable; though it would be nice if there was ever a sale on it. Thank you PetFlow for helping me provide the best for my fur baby.
Elizabeth J.
I was very disappointed with my experience. I was looking everywhere for the prescription cat food my furbaby needs, and PetFlow was the only place that showed having it in stock. But by the time they finally got around to contacting my vet (nearly a week after I placed my order) it was no longer available. Sorry, they needed to step it up a bit and contact my vet SOONER rather than LATER. I would have only given 2 stars, but the customer service people I talked to when trying to track down what my order status was were very nice. THAT earned the extra star.
BARBARA J.
Ziggy went nuts over the treats. It's his crack cocaine. Will definitely order again
KATHY W.
Your service and products have always been excellent. The only glitch was on my last autoship. I never received notice that my order was getting ready to ship. If I had I would have pushed it to a week later. It's not a big deal, but I like having the advance notice in case I want to adjust the shipping date.
