Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Johaen B N.
This company has labeled me as fraud after a purchase because my billing address didn’t match after I called twice to their customer service department and their rep Mallory said I could never buy nothing from pet flow ever again. I’m not going to state what I do for a living but there’s absolutely nothing fraud about me or my money!
ROBERT H.
You make getting dog food a breeze
EVELYN W.
Online order was simple. Delivery was on time. My only comment is that you not use plastic bubble for cushioning and instead biodegradable packing.
DEANNA M.
Nice people and great service.
JEANNIE
I ordered a prescription diet for my dog…I thought I was ordering hills metabolic lamb and rice diet as my dog is allergic to chicken. The lamb and rice has been difficult to find and online it said Petco and PetFlow had it available. I received an email from PetFlow indicating the order was on its way but noticed it was the chicken formula. I called customer service right away and they were both courteous and helpful..saying they would stop the order and refund my monies once the product was returned. I was so grateful they could do this. Turns out they did not have the lamb and rice formula on hand but will notify me once it becomes available again.
JEAN W.
This process was flawless.
RHONA H.
Easy to order, quick delivery
Irina
Accurate, fast, good quality
