Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
JOHN F.
I recently ordered Hills Science Diet Feline W/D. Your website indicated that it was in stock. However, after several days of waiting for shipping info to come through, I called to check on the order. I was told that it was out of stock. Then a few days later you canceled my order.
RICHARD B.
Easy to,order, and fast to deliver.
kg
Shipping was quick. However a food product needed to be exchanged due to manufacturer changed formula and didn't want old formula sold. Customer service was unbelievably rude and lacking concern completely. I won't spend another dollar with them again. And I have told all the pet parents I know about my experience.
SCOTT H.
The initial order went great. When it came time to reorder our cats diabetic food it was out of stock. We waited hoping it would return by the time we needed it, but we were sent scrambling to find another source.
HOWARD L.
Reliable repeat order program at reasonable prices.
CAROL
Excellent customer service!
Customer
Easy ordering and quick delivery
Scott
Petfow is consistently good overall. Timely shipping and mostly reasonable in costs. Any issues I've had were always addressed to satisfaction.
