Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Pet F.
I recently had a very helpful and pleasant experience with PetFlow. They had left out one item by mistake in my order, and also replaced a bag of dog food that came with a small hole in it, no questions asked, they just said they would replace it. No hassle of fuss and very pleasant in the phone. I’ve ordered from them for years and will continue to do so.
LANCE Y.
Always easy & convenient to order our dogs’ food online.
PATRICIA L.
Competitive prices and fast delivery, I would order from them again !
Robert S.
I appreciated the email stating the dog food I ordered would be a few days late! I’m glad they sell Fromms! It’s the only dog food my dogs have been used to!
PATRICIA W.
My order was canceled.
STEPHENY T.
Really one star is too high of a rating. I tried to order Hills Science Prescription Diet w/d wet food for my cat and saw where PetFlow had it available. PetFlow verified with my vet that my cat was supposed to have the food and then I got a notice that PetFlow cancelled my order because they did not have it in stock. Why say you had it in stock online and then go through the process of charging my credit card and verifying with my vet when you knew good and well you did not have it in stock. Poor, very poor experience.
Banteaux
Advertise products they don’t have!
Angie T.
I ordered a prescription canned food for my cat. You emailed me asking me to contact my vet because you didn’t have approval for the food. My vet approved, then you canceled my order because you didn’t even have the product available! What a joke of a process!!! Thanks for wasting everyone’s time.
