Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
TAMARA E.
I am very happy to have found 'Petflow'. I run a 'Neonatal Kitten Rescue' and it is vital I am able to find the same products/food I use on a daily basis. Not being able to find and purchase certain foods is critical for some kittens. I only leave one star off because of the amount of time it takes to ship/receive my order.
EDGAR M.
PetFlow was the only location I could find the Prescription food I needed for my cat, everybody else was out of stock. It took 8 business days to get the vet. approval and to receive the order. Longer than other vendors, but at least they had what I needed. Overall pleased with this purchase.
JANET R.
After I gave my credit card info and counted on receiving the shipment, I was then told later on that it was out of stock.
PRESTON A.
The order process was great. As well-as the returns. My dog food that I ordered came in a package all tore up. Delivery by FedEx which I have issues with with other shipments. From now on I will not be buying anything on line from company's that use FedEx.
TERRI
Waited 2 months for my cats favorite wet canned food to come in. Finally got a notification that it was in and would be shipped to me. I noticed the address was incorrect ( old address) so I corrected it. After another week I got a notification that it would be delivered tomorrow and saw that it was still the incorrect address. I called Pet flow and was told it would be corrected. Waited another week only to get another notification that it was still going to the old address. I called and was told that this time it would be taken care of correctly. 14 days later I have still not received my product.
MARGRET C.
I just ordered from PetFlow for the first time and had a great experience. The food I needed was in stock and I was able to get a discount as a first-timer. The package arrived promptly. I have no complaints!
ED C.
Good selection, prices and delivery.
WENDY B.
Love, love PetFlow. They had my cats food in stock when NO another vendors have it and shipping is fast. Thanks again PetFlow for keeping my cat happy!
