Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
LISA P.
We've had to change our ship date several times because we now have 3 dogs , not 2. You always ship our order out very quickly!!!
Reply from PetflowNov 6, 2025
Congratulations on the new addition to the pack! We’re so happy our flexible shipping works well for your growing crew.
SKIP W.
We love Doctor Marty’s freeze dried small breed dog food. We have auto delivery from Pet Flow which is always on time and dependable!
Reply from PetflowNov 6, 2025
We’re thrilled to hear your auto deliveries have been dependable! Thank you for trusting us with your pup’s favorite food.
LYNDA M.
Easy ordering, fast delivery.
Reply from PetflowNov 6, 2025
Thank you for the kind words! We’re happy to know the process was easy and fast for you.
CHERYL R.
I have dealt with this company for many years. Their auto shipping is easy and can be altered without issues. Every representative I have spoken with has been a pleasure to work with, always pleasant and helpful.
Reply from PetflowNov 6, 2025
We truly appreciate your loyalty and kind words! It’s wonderful to know our team and auto shipping have made things easy for you.
WILLIAM
All good! Fast and inexpensive.
Reply from PetflowNov 6, 2025
Thanks so much! We’re happy to hear everything went smoothly and that you’re pleased with the service.
Steven
Excellent and reliable!
Reply from PetflowNov 6, 2025
We love hearing that! Thank you for your trust and for taking the time to share your feedback.
DEBORAH S.
Consistency
Reply from PetflowNov 6, 2025
We appreciate that so much! Thank you for recognizing the consistency we strive for in every order.
Rose O.
They are always on time with deliveries! I think they are a great company, great customer service too; if you ever need them.
Reply from PetflowNov 6, 2025
Thank you for your kind words! We’re happy to know our team and timely deliveries have made a great impression.
