Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
HARRIETT H.
I spoke with a very helpful woman who checked with supply & found a case of Hills Savory Cat food. Our local PetSmart had been out of it for a while. My 16 year old cat loves that particular food and takes her meds with it-she has hyperthyroidism. The food arrived as promised. I am grateful for the excellent service. Thank you.
Diesel’s M.
I placed an order on 11/2. Received an email saying I would get a shipping confirmation when it shipped. When not received by 11/12, I reached out to customer service and was told it was delivered on 11/11. As of 11/14 I still have no food & was forced to order elsewhere. Your customer service did respond, but were not helpful.
Sharon
My husband shopped here last Christmas and gave it 5 stars. I like the site because they have unusual things and make great gift items.
MELISSA S.
I requested the heavy package be left at the garage door under the overhang. But it was left at the front door instead. Otherwise very easy convenient efficient order and delivery.
CAROL M.
EXCELLENT service and everything packed with care.
DANA C.
Currently waiting to receive order. Know distribution system is messed up. I will try to explain to my hungry miniature doxie. Would have been helpful if at the point of order for Petflow to made a statement that delivery could take up to X weeks or more. And if that is unacceptable to cancel order simply . . . . . . That way I would have had power in deciding what was best for my dog.
SANDY
I love the quick delivery when we order our dog's food! So convenient!!
ROBERT B.
good cat loved it
