Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Richard R.
Great experience
Reply from Pettable ESADec 10, 2024
Thank you for sharing your feedback, Richard! We’re thrilled to hear you had a great experience. At Pettable, we strive to make the process smooth, stress-free, and supportive. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Pettable!
John D.
I needed an address for a form I had to fill out. The team was very quick to ask my about it and my counselor actually messaged me back with the information I needed in hurry that day. They also take the time to make sure you understand when you have questions about anything that involves this process. I have confidence they will be able assist me with any problem I may run into. In other words the staff is knowledgeable and genuinely cares about their clients and their clients furry helpers.
Reply from Pettable ESADec 10, 2024
Thank you for sharing your experience, John! We're so glad our team could assist you quickly with the information you needed and that your counselor was able to provide timely support. It’s wonderful to hear that we could address your questions and ensure you felt confident throughout the process. At Pettable, we pride ourselves on being knowledgeable and genuinely caring about both our clients and their beloved companions. Your trust in our team means a lot, and we’re here to support you with anything you may need moving forward. Thank you for choosing Pettable!
Xenia X.
Easy to register, user friendly interface, and a great experience with the Dr.
Reply from Pettable ESADec 9, 2024
Thank you for sharing your positive experience, Xenia! We're glad to hear that the registration process, user-friendly platform, and your consultation with the doctor met your expectations. Your feedback encourages us to continue providing seamless and reliable support. If you need anything further, we're here to help! Thank you for choosing Pettable with your ESA needs!
Autumn
I was surprised how quickly I received my ESA letter. It was affordable and fits my needs perfectly. I would highly recommend pettable to anyone needing efficient service.
Reply from Pettable ESADec 9, 2024
Thank you, Autumn! We're so glad to hear you found our service fast, reliable, and affordable. Providing an efficient and seamless process is our goal, and your recommendation means a lot to us. If you ever need assistance in the future, we’re here for you! Once again, thank you for choosing Pettable!
Isabelle
It was a seamless experience. I felt very validated regarding my needs and it was such a pleasant experience!
Reply from Pettable ESADec 9, 2024
Thank you, Isabelle! We're so happy you had a seamless and pleasant experience with us. Validating your needs and ensuring a smooth process are priorities for us. If you ever need anything in the future, we’re always here to help!
Scott
It’s a hustle. You have to pay an extra $50 when someone try’s to verify the letter generated by the doctor. Pure greed and hustle.
Reply from Pettable ESADec 9, 2024
Thank you for sharing your feedback, Scott. We're sorry to hear about your frustration with the additional verification fee. While we strive to keep our services transparent and affordable, the verification process can sometimes require extra steps, which may involve additional costs. We deeply value your input and will use it to reassess how we can improve clarity around fees and enhance our service. If you'd like to discuss this further, our support team is always available to assist you.
Zane C.
Luanne is always patient and understanding. I enjoy our conversation because she takes the time to get to know you and understand your situation. I would recommend her to anyone!
Reply from Pettable ESADec 9, 2024
Thank you so much for sharing your experience, Zane! We’re delighted to hear about your positive interaction with Luanne. Her patience and understanding truly embody the level of care and compassion we strive to provide. Taking the time to listen, connect, and understand individual situations is essential to delivering a supportive and tailored service. Your recommendation means a lot to us, and it reflects the dedication Luanne puts into helping our clients feel heard and valued. We’re grateful to have had the opportunity to assist you and look forward to continuing to meet your needs. Thank you for choosing Pettable!
Joseph A.
Kya was very helpful in this entire process. Speaking with her put me at ease because she is very professional and well informed in her field. I’m blessed to have found Kya on pettable. I’m recommending her to my friend who’s going through a rough time and is looking to be a dog dad. Thanks Kya and Pettable for helping me out in my time of need! Now I can be together with my babies, Isla and Batata without issues.
Reply from Pettable ESADec 6, 2024
Thank you, Joseph, for your heartfelt review! We're so glad that Kya Miller was able to make the process seamless and comforting for you. Her professionalism and expertise truly shine through. It's wonderful to hear that you and your beloved Isla and Batata can now stay together without worry. We're honored to have been there for you in your time of need and appreciate you recommending Kya and Pettable to others. Wishing you and your furry companions the best!
