Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Sara T.
Dec 5, 2024
Smooth easy and efficient
Smooth easy and efficient! The management company even ran verification through petscreening.com and there were no problems!
Reply from Pettable ESADec 6, 2024
Thank you, Sara, for your kind words! We're thrilled to hear that the process was smooth, easy, and efficient for you. It's great to know that your ESA letter passed verification through petscreening.com without any issues. We're here to make the experience hassle-free, and we're so glad we could help. Wishing you and your furry companion all the best!
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Ryan N.
Dec 4, 2024
Rip Off
Initially this went well, got my letter all was good. However my company requires a verification from the prescriber and in order to get them to send a simple email that ways "yes we provided a letter on x date to x person" you have to pay extra. Seems like a scam for them to just take more money!!!
Reply from Pettable ESADec 4, 2024
Hi Ryan, Thank you for sharing your experience, and I’m sorry to hear about the frustration with the verification process. While we strive to offer a seamless and supportive service, I understand how unexpected additional costs can feel frustrating. Verifications often require extra steps from the licensed provider, which may lead to additional charges, but your feedback highlights an important area for improvement. We aim to be transparent about any potential costs upfront, and I will pass this feedback along to ensure better communication regarding these situations. If you have any unresolved concerns, our support team is always here to assist you. Thank you for choosing Pettable, and we hope to better meet your expectations in the future.
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Dee
Dec 3, 2024
Great Company
Pettable made the process easy for me. The signing up was easy. After you sign up they find you therapist in your area. The customer service was excellent. I had information missing from my letter. All I did was reach out to the support team and the issue was resolved. They respond in a timely manner. I was honestly nervous about using an online company because of scammers. I'm so glad I read the reviews and decided to try them. I round definitely recommend.
Reply from Pettable ESADec 4, 2024
Thank you for sharing your positive experience, Dee! We're so glad to hear that Pettable made the process straightforward and stress-free for you. It's great that signing up was easy and that our team was able to connect you with a therapist in your area who could meet your needs. We also appreciate your kind words about our customer service. Resolving issues promptly and ensuring your satisfaction is always a priority, and we’re thrilled that our support team could assist you effectively. Your initial concerns about online companies are completely understandable, and we're glad you trusted us after reading reviews. It means a lot to hear that we met your expectations and that you would recommend our services. Thank you for choosing Pettable! We're honored to have been part of this journey with you and your ESA.
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Candy B.
Dec 3, 2024
Thank you
From the beginning to the end, this has been a great experience working with you guys. Shiloh Martin was exceptional, with his quick response and also on giving valid feedback/advice. Thank you I would recommend!!
Reply from Pettable ESADec 4, 2024
Hi Candy, Thank you for sharing your positive experience with Pettable! We're delighted to know that Shiloh Martin provided exceptional service, and we appreciate your recommendation. Once again, thank you for trusting Pettable with your ESA needs!
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Saturn M.
Dec 3, 2024
Scheduler to process and wonderful therapist
Scheduler to process and therapist! Seamlessly went through motions.
Reply from Pettable ESADec 3, 2024
Hi Saturn Mom, Thank you for your feedback! We're thrilled to hear that the scheduling process and your experience with the therapist were seamless. Ensuring a smooth and supportive journey for our clients is always our goal. If you need further assistance, don’t hesitate to reach out. Once again, thank you for choosing Pettable!
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Dani M.
Dec 2, 2024
Quick, Easy, Caring, and Timely
The process was quick and easy and when I had issues with scheduling, my therapist was happy to adjust. After reaching out to support, they were also more than willing to accommodate my request to adjust to the states where my letter would be accepted (by a therapist licensed in another state I frequent). I felt my needs were evaluated and respected and the process was simple and easy.
Reply from Pettable ESADec 3, 2024
Thank you for sharing your experience, Dani! We're so glad to hear that the process was quick and straightforward for you, and that both your therapist and our support team were accommodating and attentive to your needs. Adjusting to ensure compliance with state-specific requirements is part of our commitment to providing a smooth and effective experience. We truly appreciate your trust in us and are here to help whenever you need support. Thank you for choosing Pettable!
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Serena W.
Dec 2, 2024
Stellar Care
I was in a real crunch as well as an absolute panic and Pettable so so fast and so kind and reassuring. They took care of everything I needed in a very timely manner and were so good to me along the whole way. It’s been a long time since I’ve had such care from a business and I’ll be a customer for life.
Reply from Pettable ESADec 3, 2024
Thank you for sharing your heartfelt experience, Serena! We're delighted to hear that we could assist you during a stressful time and provide the care and reassurance you needed. It’s our goal to make the process as smooth and supportive as possible, and your kind words affirm the dedication of our team. We're honored to have earned your trust and look forward to continuing to support you and your needs in the future. Thank you for choosing Pettable!
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Kathy
Dec 2, 2024
Enjoyable Experience
The entire Pettable experience was enjoyable. Website and process to explore and book services was very easy and efficient. I was but at ease by service member and services member was very attentive and
Reply from Pettable ESADec 2, 2024
Thank you for sharing your experience, Kathy! We're delighted to hear that your entire Pettable journey was enjoyable. We work hard to ensure our website is intuitive and the process of exploring and booking services is both easy and efficient. It's wonderful to know that our service team made you feel at ease and provided attentive support. Your comfort and satisfaction are always our top priorities. Thank you for choosing Pettable! We’re here whenever you need us.
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