Pettable ESAReviews of pettable.com

I was honest with my answers; my therapist asked questions I wasn’t ready for. But she made me think and that alone assisted me in other avenues.

I love how thorough this process is through petable. I was pleasantly surprised that I was required to speak to a licensed professional to assess my eligibility.

I had a great experience with Pettable. They were easy to use and very quick with responses and my assessment (was able to complete the same day I reached out to them). Nicole was professional and made me feel at ease. I had my ESA letter within hours, which helped decrease my anxiety tremendously. I highly recommend them!

This is rated 1 Star on September 25, 2023. I was Insulted verbally, emotionally and mentally by an (arrogant Therapist) that talked over me on multiple phone calls and was forceful and controlling with condescending statements to me. Along with the intrusive request to Bill my Insurance when I paid for a Dog Letter myself. I (did not get my letter) because (I) refused to allow bad behavior from the Pettable Therapist. I complained to Pettable regarding these issues and explained several times the (insults) I received from the therapists. So I have (no letter) because I refuse to accept this kind of treatment. I now demand and expect a full refund from this horrible stressful Pettable experience. I am now requesting my PCP to assist me. (Returning Client Vivian D.)

I live in Arizona and I gave my new apartment the ESA letter and they denied it. I gave pettable the denial letter from the lawyer my apartment gave me but instead of complying with Arizona's laws they want me to write a complaint on HUD to get a refund.

At first, I was nervous because of the paperwork. However once I was on the call, I was made to feel very relaxed and safe to express myself.

I purchased a package for esa letter for up to two animals. I have 2 dogs but when I made original request last month I only asked for 1 at the time because my second dog wasn't currently with me and I knew I had the option to add her later. I called just now to request her name be added and I spoke to a woman named Donna who was very rude and said I would have to purchase an additional package. I explained to her that my package included 2 animals but she insisted I had to pay again. What a money grubbing racket!!!! Will not recommend this service to anyone!!!!!!

Definitely don’t waste your money. They claim they can help with information about service animal level letters and information but they don’t. I specifically asked about how I go about getting my animal certified as a service animal. They gave me the run around instead of saying we can provide you a letter and an airline form. They didn’t say the letter was for emotional support because I was explicit on that. Just don’t waste your money.