Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Cocoa H.
The process was a bit confusing at first but support went above and beyond.
Reply from Pettable ESAMar 24, 2026
Hi Cocoa, Thank you for sharing your feedback! We’re glad to hear that our support team was able to go above and beyond to assist you, even if the process felt a bit confusing at first. Providing helpful and attentive guidance is always our priority. Thank you for trusting Pettable for your ESA needs!
Isabel R.
It was quick and easy
Reply from Pettable ESAMar 24, 2026
Hi Isabel, Thank you so much for sharing your feedback! We’re thrilled to hear that your experience was quick and easy. Making the process smooth and straightforward is exactly what we aim for. Thank you for trusting Pettable for your ESA needs!
Lee R. M.
I have dealt with Melinda for a few years now and she is incredibly kind and understanding and very thorough and I really like that about her
Reply from Pettable ESAMar 24, 2026
Hi Lee, Thank you so much for sharing your experience! We’re delighted to hear that Melinda has been kind, understanding, and thorough in her support over the years. It’s wonderful to know she’s made such a positive impact on your experience with us. Thank you for trusting Pettable for your ESA needs!
Kimberly C.
Got lots of reminders about my appointment and therapist was very kind and helpful.
Reply from Pettable ESAMar 24, 2026
Hi Kimberly, Thank you so much for sharing your experience! We’re glad to hear that the appointment reminders were helpful and that your therapist was kind and supportive. Ensuring a smooth and attentive experience is exactly what we strive for. Thank you for trusting Pettable for your ESA needs!
Jo C.
It was easy to speak to someone about my feelings and what I have observed about myself and not feel judged. I felt like I was heard and had my feeling considered. My appointment with the person whom I spoke with was nice , calming manners and soothing voice . I would 100% recommend this to someone I know who needs it .
Reply from Pettable ESAMar 20, 2026
Hi Jo, Thank you so much for sharing your heartfelt experience! We’re truly glad you felt heard, understood, and supported while speaking with your provider. Creating a safe, comfortable, and judgment-free space where clients can openly share their feelings is very important to us. It’s wonderful to know the calming and compassionate approach made your appointment a positive one. Your recommendation means so much and can help others feel confident about seeking support. Thank you for trusting Pettable for your ESA needs!
MandaVia P.
I cannot tell you how much I appreciate this service. Such wonderful people and very happy with how convenient and non stressful it is. Thank you!
Reply from Pettable ESAMar 20, 2026
Hi MandaVia, Thank you so much for your incredibly kind words! We’re truly grateful to hear how much you appreciate the service and that your experience felt convenient and stress-free. Providing compassionate support and making the process simple for our clients is always our goal. Thank you for trusting Pettable for your ESA needs!
m S.
Your therapist, Lauren, was very knowledgeable, supportive, and understanding. The modules and training were helpful and I received my letter the same day as my appointment.
Reply from Pettable ESAMar 20, 2026
Hi there, Thank you so much for sharing your experience! We’re delighted to hear that Lauren was knowledgeable, supportive, and understanding throughout your appointment. It’s also wonderful to know that the modules and training materials were helpful and that you received your letter the same day. Providing efficient, professional, and supportive care is exactly what we strive for, and your feedback means a great deal to our team. Thank you for trusting Pettable for your ESA needs!
Rachel
Pettable has been so helpful in assisting me with my ESA. From the convenient scheduling to the professional therapist and the quick follow through with documents. I definitely recommend this service to my family and friends. Please continue to provide exceptional service!
Reply from Pettable ESAMar 20, 2026
Hi Rachel, Thank you so much for your thoughtful feedback! We’re thrilled to hear that scheduling was convenient and that you had a positive experience with your therapist and receiving your documents. Providing a smooth, professional, and reliable process is exactly what we strive for. Your recommendation to family and friends truly means a lot to us, and we’re grateful for your encouragement to continue delivering exceptional service. Thank you for trusting Pettable for your ESA needs!
