Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Daytona
Great communication
Reply from Pettable ESAOct 6, 2026
Hi Daytona, Thank you for your kind feedback! We’re glad to hear that you had a positive experience with our communication and support. We truly appreciate you taking the time to share your experience with Pettable! Warm regards, The Pettable Team
Tess F.
It was easy to fill out the forms and set the appointment with the therapist, and it all happened honestly quite quickly, so I was quite happy with the experience
Reply from Pettable ESAOct 6, 2026
Hi Tess, Thank you so much for sharing your experience! We’re glad to hear that completing the forms and scheduling your appointment was easy and that the entire process moved along quickly. It’s wonderful to know that you were happy with your experience. Thank you for choosing Pettable for your ESA needs! Warm regards, The Pettable Team
Nature S.
IT’S a SCAM!! I’ve never have done business with this website (I dont even have a pet) and they charged my monthly $130 for 8 months!! A total of $1,150 was charged to my card from this Merchant!! ITS FRAUD!!!!!
Reply from Pettable ESAOct 6, 2026
Hi there, Thank you for bringing this to our attention. We’re very concerned to hear about charges you say you did not authorize, particularly since you indicated that you have never used Pettable’s services. We take reports of unauthorized transactions seriously and would like to investigate this as quickly as possible. Please contact our support team and provide the email address associated with any communications you may have received, along with the relevant transaction details. For your security, please do not post any card or banking information publicly. Once we can identify the transactions, our team can review what occurred and assist with the appropriate next steps. We’re sorry for the concern and frustration this situation has caused, and we appreciate you bringing it to our attention.
Shahzaib J.
Kya Miller is the GOAT fr very professional and understanding. Give mandem a raise.
Reply from Pettable ESAOct 6, 2026
Hi Shahzaib, Thank you for the awesome feedback! We’re thrilled to hear that Kya Miller made such a great impression with her professionalism and understanding. Sounds like she definitely earned the GOAT title! We’ll be sure to pass along your kind words and the raise request. Thank you for choosing Pettable! Warm regards, The Pettable Team
Nikki Beamer B.
Excellent experience with Pettable ESA (pettable.com)! The website was straightforward and easy to navigate, and the turnaround was impressively fast. I received my ESA letter in less than two days. The follow-up emails were clear and helpful, and I immediately had access to the training videos. Special thanks to Kya Miller, LICSW, LCSW, who was professional, responsive, punctual, and asked the right questions. She truly understood how valuable my dog Beamer is to me. Pettable ESA (pettable.com) made the entire process simple, smooth, and stress-free. Definitely a legitimate and professional service!
Reply from Pettable ESAOct 7, 2026
Hi Nikki, Thank you so much for sharing such detailed feedback! We’re thrilled to hear that you found the Pettable experience straightforward, efficient, and stress-free, from navigating the website to receiving your ESA letter and accessing the training resources. We’re especially glad that Kya Miller, LICSW, LCSW was professional, responsive, and attentive throughout your consultation. It’s wonderful to know that she understood how important Beamer is to you. We’ll be sure to pass along your kind words to Kya. Thank you for trusting Pettable and for your wonderful recommendation! Warm regards, The Pettable Team
Kimberly S.
Staff at Pettable are incredible! They were quick to answer any questions and resolved the issue immediately.
Reply from Pettable ESASep 23, 2026
Hi Kimberly, Thank you so much for your kind words! We’re thrilled to hear that our team was responsive, answered your questions quickly, and resolved your issue right away. Providing helpful and timely support is incredibly important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Pettable! Warm regards, The Pettable Team
Lynn
Kya Miller, LICSW, LCSW was extremely professional, helpful, and kind during our meeting. She made everything feel effortless and I appreciate her support. The Pettable website was straightforward, simple and quick. Thanks so much!
Reply from Pettable ESASep 23, 2026
Hi Lynn, Thank you so much for sharing your wonderful experience! We’re delighted to hear that Kya Miller, LICSW, LCSW, was professional, helpful, and kind, and that her support made the process feel effortless. We’re also glad you found the Pettable website straightforward, simple, and quick to use. We’ll be sure to pass along your kind words to Kya. Thank you for trusting Pettable! Warm regards, The Pettable Team
Sonya M.
It was simple and quick. The doctor was so nice. It's an important service and I'm so grateful for it
Reply from Pettable ESASep 22, 2026
Hi Sonya, Thank you so much for sharing your kind words! We’re delighted to hear that the process was simple and quick and that your doctor made your experience a positive one. It means a lot to know that you found our service valuable and that we could provide the support you needed. We truly appreciate your gratitude and trust in Pettable! Warm regards, The Pettable Team
