Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Elena G.
Sep 11, 2026
My therapist Karen is great
My therapist Karen is great, she explains everything to me and listens to me.
Reply from Pettable ESASep 11, 2026
Hi Elena, Thank you so much for sharing your experience! We’re delighted to hear that Karen has been attentive, clear, and supportive throughout your time with her. It’s wonderful to know that you feel listened to and that Karen takes the time to explain everything thoroughly. We’ll be sure to pass along your kind words to her. Thank you for trusting Pettable! Warm regards, The Pettable Team
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Tawni
Sep 10, 2026
Amazing experience!
I've used Pettable twice. It's fast, straight forward and easy to use, but what stands out in the experience is actually the providers. Marie Chacon was mine this renewal, and she is truly so sweet. You can tell that the people who do this love animals and care deeply for them and the owners they service. In a short amount of time you get a heartfelt conversation. Marie is exceptional. I will always remember the conversation.
Reply from Pettable ESASep 11, 2026
Hi Tawni, Thank you so much for returning to Pettable and for sharing such a heartfelt review! We’re glad you’ve found the process fast, straightforward, and easy, but it’s especially meaningful to hear how much your experience with Marie Chacon stood out. Knowing that Marie made your renewal feel personal, caring, and memorable means a great deal to us. We’ll be sure to pass along your wonderful words and appreciation to her. Thank you for continuing to trust Pettable for your ESA needs! Warm regards, The Pettable Team
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Jewels M.
Sep 9, 2026
They will scam you for extra money
They will scam you for extra money. Do not use.
Reply from Pettable ESASep 9, 2026
Hi Jewels, We’re sorry to hear that your experience left you feeling this way. We understand how frustrating unexpected costs or unclear pricing can be, and we take concerns about transparency seriously. We’d appreciate the opportunity to review what happened and clarify any charges associated with your service. Please reach out to our customer support team with your account details so we can look into your specific situation and work toward a resolution.
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Joanna H.
Sep 8, 2026
Pettable worked for me
Pettable worked for me! My apartment manager accepted my ESA letter, and I’m so happy with the whole experience. I paid $200 for the Express 24-hour ESA consultation and was connected with a therapist I absolutely loved. Her vibe was amazing—she was sooo cool and made the consultation feel comfortable and easy. After our consultation, I received my ESA letter literally 5 minutes later! Everything was quick and smooth, and I’m really happy with how it all worked out. Thank you, Pettable! 😊
Reply from Pettable ESASep 8, 2026
Hi Joanna, Thank you so much for sharing your experience! We’re thrilled to hear that your Express ESA consultation was comfortable and easy and that you had such a positive connection with your provider. It’s wonderful to know that you received your documentation promptly and that your apartment manager accepted your ESA letter. We’re so glad the entire process was quick and smooth for you! Thank you for trusting Pettable! Warm regards, The Pettable Team
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Fernanda G.
Sep 8, 2026
Helped me get my dog to become an ESA…
Helped me get my dog to become an ESA in the easiest way possible.
Reply from Pettable ESASep 8, 2026
Hi Fernanda, Thank you so much for sharing your experience! We’re glad to hear that Pettable made the process of obtaining your ESA documentation for your dog simple and straightforward. We truly appreciate you choosing Pettable and trusting us to support you and your companion! Warm regards, The Pettable Team
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Michlelle C.
Sep 8, 2026
My experience with Pettable is great
My experience with Pettable is great, my mistake about scheduling, I checked my account and scheduled the call. Pettable's services are always excellent!
Reply from Pettable ESASep 8, 2026
Hi Michelle, Thank you for sharing your feedback and for choosing Pettable again for your ESA renewal. We’re glad to hear that your overall experience with us has been positive, and we understand your concern about getting your consultation scheduled before your current letter expires on October 8. Since we’re unable to access or verify account and scheduling details through a public review, please contact our Customer Support team using the email address or phone number associated with your Pettable account. Our team can review your renewal payment, check Bridgette Mavec, LCSW’s availability, and assist with the next steps for scheduling with an available licensed provider. We appreciate your continued trust in Pettable and look forward to helping you get your renewal process on track. Warm regards, The Pettable Team
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Damon A L.
Sep 7, 2026
The whole process was great
The whole process was great. Allowing me to fully express myself along with the questions asked of me were simple. I respect how I was respected. The consult with the licensed professional was an additional plus.
Reply from Pettable ESASep 8, 2026
Hi Damon, Thank you so much for sharing your experience! We’re glad to hear that the process gave you the space to express yourself comfortably and that you felt respected throughout your consultation. It’s especially wonderful to know that your experience with the licensed professional added to the overall positive experience. We truly appreciate your trust in Pettable! Warm regards, The Pettable Team
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Gail
Sep 6, 2026
Very complete but easy process
This was a very smooth process from beginning to end. Instructions were easy to follow, and I appreciated the helpful information they gave about informing landlords or other inquirers. The social worker was very kind and reassuring through the process. I would highly recommend Pettable for this service.
Reply from Pettable ESASep 7, 2026
Hi Gail, Thank you so much for your thoughtful review and recommendation! We’re delighted to hear that the process was smooth from beginning to end and that you found the instructions and information helpful. We’re especially glad your social worker made you feel comfortable and reassured throughout the experience. We truly appreciate you choosing Pettable and taking the time to share your feedback! Warm regards, The Pettable Team
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