Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Scott
Dec 20, 2025
The process was simple and easy to…
The process was simple and easy to understand. Dr Dana Taylor was outstanding! Reviewing my application with her was reassuring and comforting. You should be proud to have her on your staff!!
Reply from Pettable ESADec 24, 2025
Hi Scott, We’re so glad to hear that the process was simple and easy to understand, and that your conversation with Dr. Dana Taylor was both reassuring and comforting. She truly exemplifies the compassionate care we strive to provide, and we’ll be sure to share your kind words with her. Thank you for letting Pettable be part of your ESA experience!
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Kaycee T.
Dec 17, 2025
Having the same ESA doc
Having the same ESA doc. every year is nice. Helps me cause I have anxiety with talking on phones and I got to talk to her this time and wasn’t having a attack well not a big one it was bearable.. my 3rd year with portable♥️
Reply from Pettable ESADec 18, 2025
Hi Kaycee, Thank you for sharing such a heartfelt review of your experience with Pettable! We’re so glad to hear that having the same ESA doctor each year helps make the process easier for you, especially with managing phone anxiety. It’s wonderful to know that your consultation this year was comfortable and manageable, and we’re honored to support you through your third year with your portable ESA letter. ♥️ We truly appreciate your feedback and look forward to continuing to support you in the future. Thank you again for choosing Pettable for your ESA needs!
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Bongo D.
Dec 15, 2025
I want a refund
The lady wouldn't even listen to me, and was totally argumentative!!! Absolute joke!!!!! Waste of time and money. I want a refund.
Reply from Pettable ESADec 18, 2025
Hi Bongo, We’re very sorry to hear about your experience and how the consultation made you feel. Being listened to and treated with respect is essential, and we apologize that this wasn’t your experience. We understand how upsetting and frustrating this must have been, and we take concerns like this very seriously. We’d like the opportunity to review your case and assist with your refund request as soon as possible. Please contact our support team directly at [email protected] or (855) 920-0323, and we’ll make sure this is addressed promptly. Thank you for bringing this to our attention.
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Ana
Dec 14, 2025
Easy but there is space for improvement
The information and materials provided are clear, well structured, and easy to follow. One aspect I would suggest improving is the certification at the end of the course: the certificate is issued for the dog, whereas it would be more appropriate for it to be issued to the human handler, as one person may train and work with multiple dogs.
Reply from Pettable ESADec 18, 2025
Hi Ana, Thank you so much for taking the time to share your thoughtful feedback. We’re glad to hear that you found the materials clear, well structured, and easy to follow. We also truly appreciate your suggestion regarding the certification format — that’s a valuable insight, and we understand your perspective that the certificate may be more appropriate when issued to the handler rather than the dog. We’ll be sure to share your feedback with our team as we continue improving and refining the program. Input like yours helps us make meaningful updates for future users. Thank you for trusting Pettable for your ESA needs!
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Valued C.
Dec 14, 2025
I had a great experience
I had a great experience. The entire process was very quick and easy. I thought there was going to be this huge process. But it wasnt. It made my life so much easier that it was quick. I couldn't be any happier with the result. Great experience over all! Thank you!
Reply from Pettable ESADec 18, 2025
Hi there, Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that the process was quick and easy, and that it exceeded your expectations. It’s fantastic to know that we could make the process smooth and stress-free, helping to make your life a little easier. Your satisfaction means a lot to us! We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
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Bri
Dec 13, 2025
I met with a licensed therapist the…
I met with a licensed therapist the very next day and was approved for an Emotional Support Animal (ESA). The apartment complex accepted the letter, and as an added bonus, I was not required to pay any pet deposits or additional pet rent.
Reply from Pettable ESADec 18, 2025
Hi Bri, Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that your consultation went smoothly and that you were approved for your Emotional Support Animal so quickly. It’s fantastic to know that your apartment complex accepted the letter and that you were able to avoid additional pet deposits or rent. Making the ESA process seamless and stress-free for our clients is very important to us, and we’re so glad we could help. We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
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Elizabeth G.
Dec 13, 2025
It was quick and simple and pleasant
It was quick and simple and pleasant
Reply from Pettable ESADec 18, 2025
Hi Elizabeth, Thank you for sharing your experience with Pettable! We’re delighted to hear that the process was quick, simple, and pleasant for you. Providing a smooth and stress-free experience is very important to us, and it’s wonderful to know we could make the process easy for you. We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
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Christina
Dec 12, 2025
Everything was clear and easy
Everything was clear and easy. The conversation was clear and nice.
Reply from Pettable ESADec 18, 2025
Hi Christina, Thank you for sharing your experience with Pettable! We’re delighted to hear that everything was clear and easy, and that your conversation went smoothly. Providing a straightforward and comfortable process is very important to us, and we’re glad we could make your ESA experience simple and stress-free. We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
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