Phoenix Energy One, LLCReviews of phoenixenergy.com

Reply from Phoenix Energy One, LLCJun 8, 2026

Hi Myra, We’re sorry to hear that you felt the webinar was unclear and that you were disappointed with your experience. Transparency is very important to us, and we take concerns like this seriously. The webinar you referenced, available at phoenixenergy.com/webinar, is focused on Phoenix Energy’s corporate bond offerings rather than oil and gas stocks. We do not offer a presentation about oil and gas stocks. During the webinar, our team explains how the bond offering works, including how interest is paid and the associated risks. Early withdrawal fees are also outlined in the offering documents provided to investors. That said, we regret that you felt uncertain before making your decision. We would appreciate the opportunity to speak with you directly, review your concerns, and better understand your experience. Please contact our Client Relations team directly so we can look into this further and discuss your situation one-on-one.

Reply from Phoenix Energy One, LLCMar 14, 2024

Thank you for sharing your experience, Hallima. It was a pleasure speaking with you this week. We share your frustrations and want to express our gratitude for keeping the lines of communication open with us. To clarify the situation regarding the delay in investing your funds, our Regulation A+ bond for non-accredited investors has periodic availability. Availability is qualified by the Securities and Exchange Commission (SEC). Since this is a compliance review done by the SEC, we can only wait patiently for them to complete it. Unfortunately, the SEC does not provide specific dates until everything is reviewed and marked satisfactory. We apologize for any inconvenience this delay may have caused and appreciate your patience and understanding during this regulatory process. Our hope is to have our Regulation A+ offering available again soon. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you!

Reply from Phoenix Energy One, LLCFeb 23, 2024

Hi Norman, the FDIC protects depositors of insured banks and we are not a bank. To add, “Junk bond” is a term coined in the Mike Milken era to denote the credit ratings of listed bonds that fall below CCC. We are an alternative investment and not technically in the same asset class as junk bonds. All investments carry a measure of risk. Our disclosures are very clear and can be found in our investment documentation. Now that our lawyers are happy, we’ll say this: to date, we have always been able to service our monthly interest payments and to repay the principle owed to our investors. Further, the company tries to mitigate risk by doing the following: 1. Hedging our Oil and Gas portfolio to withstand market fluctuations. 2. Employing a rigorous underwriting process that ensures that we are investing in profitable assets. 3. Maintaining an estimated reserve value that is well in excess of the liabilities carried on our balance sheet. It’s important to note that, as with ANY investment, past performance is not indicative of future results. If you would like to learn more about our portfolio, investment strategy, and how we structure our business, we’d love to have you join one of our in-depth webinars. Regarding your concern about the potential failure of our business, we assure you that we take risk management seriously. While no investment is entirely without risk, we have contingency plans in place to protect our investors' interests to the best of our ability. Furthermore, as a family-owned business, we have a vested interest in maintaining our reputation and ensuring the success of our endeavors. Our commitment to transparency and integrity remains unwavering. We understand the importance of trust and accountability in the investment industry, and we strive to uphold these values in every aspect of our business. If you have any further questions or would like to discuss your concerns in more detail, our Capital Markets team would be more than happy to discuss further with you. You can give us a by call at (303) 376-9778, press 1, and then press 2. Thank you

Reply from Phoenix Energy One, LLCJun 21, 2023

Thank you for your comment and we couldn’t find your investor account in our system. We apologize for any confusion while reviewing our offerings. To share more, we are filed with the SEC and all documentation is available at https://bit.ly/PhoenixSEC. We are proud of the corporate bond offerings that we provide along with the transparency of these offerings. All language is reviewed by compliance. The Regulation A+ offering is a 9% annual interest with a three-year term paid monthly. Let us know if you have any further questions at [email protected] as we are happy to connect.

Reply from Phoenix Energy One, LLCMar 8, 2023

We are filed with the SEC and you can see our formal documentation in the Edgar system linked below. We have checked our records and you are not one of our current investors nor an active lead at this time. If you are interested in learning more about our company let us know and our team will reach out. Additionally, our financials are independently audited by public accounting firm, Cherry Bekaert. SEC: https://bit.ly/PhoenixSEC

Reply from Phoenix Energy One, LLCJan 3, 2023

Thank you for the comments and we apologize for any confusion. We take customer service very seriously as evidenced by the other reviews and investor experiences with our firm. Each year, pursuant to SEC regulations, we have to pause the offerings on their anniversary date. This is a 1-2 week period of time that is required by the regulatory agencies, but the offering isn't going anywhere and will be back up in our portal within a week. I am unsure why this merits a 1-star review as there is no material impact to anyone as a result of this delay. Investors that participate once it's back live will get the full month of interest so there is no detrimental impact. Again, we apologize for any confusion or misunderstanding and Happy New Year. Best, Matt