Poor
Based on 174 reviews
Phomemo2.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Phomemo is a global printing technology brand specializing in portable thermal printers, label makers, shipping label printers, and related printing supplies. Our products are designed to make printing simpler, more convenient, and more accessible for home organization, study, creative projects, small businesses, e-commerce, office work, and travel.We are committed to providing reliable products, intuitive printing experiences, and responsive customer support. Customer feedback is important to us and helps us continuously improve our products and services. Whether you have a question about an order, product setup, printing quality, or after-sales support, the Phomemo team is here to help.
Phomemo (phomemo.com) has 174 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
174 approved reviews, newest moderated first
Yk C.
APPARENTLY IT IS NOT THEIR "JOB" TO HELP THEIR BUYERS MAKE SURE THEY RECEIVE THE ITEMS THEY TECHNICALLY PAID FOR THEM TO MAKE MONEY OFF (PURCHASED).... WHAT A SCAM!
Reply from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
Diane
I cannot figure out how to use this thing. The instructions are useless. I have the app on my phone, but can’t get it to recognize the printer. I’ve wasted too much time. I will be returning it.
Reply from PhomemoApr 30, 2024
We're sorry to hear about the difficulty you're experiencing with our product. Your satisfaction is important to us. Please contact our customer service team at [email protected] with your order details and concerns. We will do our best to assist you with troubleshooting or arrange for a return if needed. Thank you for your patience.
Wellen L.
I really liked the product. It took a while to arrive, however I had no problem. What I think is that phomemo, as a mobile and tablet app, could have an image exchange community and a better stocked image bank. Besides, I liked it and I'm really enjoying the printer. customer service was excellent, every time I needed it.
Ronald W.
Where the hell is my printer and paper. I should have read reviews. Now that i have I need to take action. They are not sending out our goods. Last month my printer was supposedly in Rosemead Ca. Rosmead is 20 minutes from me.
Reply from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
Marlene W.
Not received my order
Reply from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
JOYCE PEREIRA F.
Tive que cancelar o envio do meu produto, a minha comunicação com a empresa sobre o reembolso tá difícil. Ninguém fala nada, já enviei vários e-mails e até o momento não tenho confirmação sobre o reembolso. Espero que o suporte melhore no quesito comunicação. No aguardo de resposta.
Reply from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
Mitzi Muñoz B.
Hice una consulta sobre la llegada de mi pedido y me contestaron en menos de 24 horas para asegurarme que llegará mi pedido. Sé que por el tema del virus será más larga la espera, pero me hubiera gustado que me dieran un estimado de tiempo de espera.
Elia M.
Havent received my product
Reply from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
