Sophia N.
The call cannot pick up any option pressed on the keypad
It's fast to connect the call. But the place I called is an institution, which has an instruction for callers to choose an option on the keypad to proceed. When I chose an option, the system couldn't detect my selection for a few times, and eventually the call could not proceed further. I tried to call several times and experienced the same issue.
Reply from PhoneClub.comOct 26, 2026
Hello, The problem you described is typically related to the source device or connection. Our support team already sent you a few options you can explore to resolve this. If you need further assistance, do not hesitate to reach them directly. Your PhoneClub team



