Bad
Based on 341 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pinecone research is listed under Research & Development.
Pinecone research (pineconeresearch.com) has 341 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
Showing 10 reviews with 4 stars · Clear filters
Mia W.
Recently got to near the end of a survey and there was an error with the layout so I couldn’t access it further. I was given the incentive for the survey which I was very grateful for. I prefer the old site because the surveys were more regular and you could get PayPal with no minimum points. Other than that worthwhile to build up points.
Noah D.
Customer communications,website, payment
M-Sera N.
Spent a week getting to the 1000 points. They obviously cant add. It's a scam. UPDATE:7/4.2026 THEY fixed the issue. 4 stars.
Samia
Pinecone Research was my favorite survey site. All of the surveys I got were 300 points. Barely got disqualified. But the new update and change, I am very much sad and disappointed. First of all the surveys are coming at very odd times, the moment you get the email if I don't click on it immediately, I never qualify. The points values have changed also. Its 50 points or 75 points only one of them was 300 point. Now its disqualifying while in the middle of the survey saying we have reached enough people. Then why the survey started in the first place. I was able to get gift cards to buy small things for my kids but now I am loosing hope on this site as well. With the current pace I don't expect to qualify to test any products with pinecone research anymore. Its Sad. I just don't know what happened. Please go back to the same of setup.
Sara
Have been with the company for years and they send regular surveys. I too was hit but the recent change in policy and lost £200 but once I emailed they were quick to respond and restore the points.
Miss Irene M.
Logged in to withdraw some of my points to find they have removed 7,000 points as they say they have expired. This must be a new rule as it has never happened before and no communication to say this was changing. Very annoyed. UPDATE: After contacting Pinecone this situation has now been resolved to my satisfaction. However, I would like to warn other panel members that under the new terms, points will be removed after 1 year if not used.
Michael S.
Ist leicht verständlich und nicht aufwendig macht echt Spaß 👍
Kimberly A. F.
The Nielsen Company aka "Pinecone Research Company" is a legitimate research company who offers their members surveys to complete for rewards. They do normally pay your earned rewards within minutes, at least that's been my personal experience and they sometimes send out products to test & review. I can honestly say I've never had any issues with them.
