Average
Based on 221 reviews
Pingo.com3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pingo.com is an international telecommunications website dedicated to immigrants all over the world who need to call home. Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls. For more info, visit the website:Calling RatesHow to callCreate New AccountSupportCalling with Pingo.com works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.Calls can also be placed through the Pingo app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.
Pingo.com (pingo.com) has 221 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 73 reviews with 1 star · Clear filters
Ummi M.
I’m not able to make calls even after paying.
Reply from Pingo.comJun 22, 2026
Hi Ummi, Thank you for getting in touch! We can see that you already contacted our Support Team about this issue. They will be in touch for more details, and will gladly help. Your Pingo Team
Nicola W.
I find the app complicated to follow. I have no idea how to pick up from where I left off. The role play starts without any basic vocabulary. The app is difficult to find your way around. I feel that it was a complete waste of money. This app for me is rubbish! Sorry
Reply from Pingo.comJan 29, 2026
Dear Nicola, We appreciate your feedback and are sorry the app was difficult to navigate. We'll review the introduction and navigation to improve the user experience. Thanks for your time! If there is anything we can do to assist, our Customer Support team is availabel 24/t through the Support page.
William C.
Part of a scam
Reply from Pingo.comJan 12, 2026
Dear William, We're sorry you feel this way. We are a legit business and we'd love to help. Please share with us by email the email address used to open your account or a phone number where we can contact you. We'll be waiting for your reply.
Baris D.
Scammer company. I purchased monthly plan and still can't make calls. No customer service! Scammers!
Reply from Pingo.comJul 7, 2025
Dear user, could you please share your email address? We would love to look into this and help out, but we need to identify your account in order to get to the bottom of this. Please note you can always contact our Customer Support, available 24/7 through the Support page.
Tania Alvarez S.
No la recomiendo es una estafa pague 69,99 euros y no me deja mirar ni hacer nada me dice que tengo que pagar aún más
Reply from Pingo.comJun 24, 2025
Hola, ¡Gracias por informarnos sobre tu problema! Lamentablemente, con el nombre que nos proporcionaste no pudimos encontrar tu cuenta en nuestro sistema. Por favor, envíanos los datos correctos de tu cuenta o contacta directamente a nuestro equipo de Atención al Cliente. ¡Nos encantaría poder ayudarte! Tu equipo de Pingo
Parisa K.
Not good, the connection doesn’t work.
Reply from Pingo.comJun 20, 2025
Thank you for your feedback! We’ve confirmed that the issue is due to ongoing disruptions with local providers in the destination country, affecting call connections across several networks. Our team is working closely with carrier partners to resolve this, though we don't yet have an estimated fix time. In the meantime, we've credited your PIN for the recent failed call attempts.
Ian J.
Did not provide refund for mistaken subscription. No understanding given just a chat bot reply as customer service. Caution
Reply from Pingo.comApr 4, 2025
Dear Ian, We offer human Customer Support 24/7 and we'd love to look into your complaint as soon as you provide your email, order number or anything that could help us identify your account. We'll be waiting for your reply, thank you in advance!
Marian I.
He pagado una suscripción solo de un mes y sin mi consentimiento siguen cobrando el segundo mes . No me puedo po er en contacto con ellos de ninguna forma, el correo electrónico no existe, no hay teléfono ni por el chat. ESTAFA
Reply from Pingo.comSep 9, 2024
Dear Marius, Could you please share your email address? We would love to look into this and help out, but we need to identify your account in order to get to the bottom of this. Please note you can always contact our Customer Support, available 24/7 through the Support page.
