Excellent
Based on 382 reviews
Pipe Works Services, Inc.4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pipe Works Services is your local resource for energy savings and improved home comfort in New Jersey. Our skills and expertise will help you attain reduced energy costs while maximizing comfort, all within an affordable budget.Our comprehensive home energy evaluation helps us identify exactly what weaknesses your home’s building envelope and energy systems suffer from. Once inspected, we will provide a prioritized list of repairs that will get you the highest return on your investment.Call or contact us today to get a no-cost, no-obligation quote for any of our services, including home insulation, air sealing, plumbing, generator installation, hot water systems, underground plumbing and more. We proudly serve New Jersey
Pipe Works Services, Inc. (pipeworksservices.com) has 382 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 308 reviews with 5 stars · Clear filters
William E.
Jimmy and Lauren were excellent representatives of your organization. They were thorough in explaining how we can upgrade our heating and a/c systems to greater efficiency.
Reply from Pipe Works Services, Inc.Dec 4, 2015
Our goal is to explain everything and help you make the best choice for you and your family. I'm glad that Jimmy and Lauren were able to paint a clear picture for you.
Jose R.
Your technician was very insightful and took his time to explain the problem. Even though it was a simple fix, he took his time to make sure problem did indeed get fixed, looked over system and pointed out items not caught by others in the past. Well done! I will use your services again if needed. Your availabilty on a holiday weekend was very appreciated. It was nice to deal with a dispatcher that was understanding and didnt rush you off the phone. Thanks to all.
Reply from Pipe Works Services, Inc.Dec 4, 2015
Great to hear that we were able to give you such professional service. The dispatchers love getting a little shout-out as well, thank you Jose.
Amy
I had an emergency very late at night and Pipe Works returned my call immediately and contained the situation. They promised to have someone there first thing in the morning, which they did. The service was excellent. I will absolutely use them again.
Reply from Pipe Works Services, Inc.Nov 24, 2015
I'm sorry you had an emergency, but I'm glad we were able to take care of everything for you. Thanks for the review Amy.
Cathy D.
Pipe Works is reliable, honest, and accommodating! Highly recommend!
Reply from Pipe Works Services, Inc.Nov 23, 2015
Cathy, thank you for the review. It is always nice to hear that our customers are happy.
Keith D.
We were looking for a company to help us fix our heat loss problems we were having in our attic. Pipe works Services came to our house and gave us a prompt and competitive quote with an installation date. This week they performed all their work in one day. All the workers were very polite and hard working. They acted very professionally and did a great job cleaning up after themselves. I would recommend this company to any of our friends.
Reply from Pipe Works Services, Inc.Nov 20, 2015
Great to hear that the guys did a great job for you, Keith. Thanks for the great review.
David B.
Everyone we dealt with from Pipe Works crew was punctual, polite, and professional - they answered all our questions and did the work with precision. We recommend them to anyone with plumbing, heating, or insulation concerns.
Reply from Pipe Works Services, Inc.Nov 16, 2015
Thank you so much for the kind words, David. The guys will be very happy to hear that you were satisfied with our service.
Steven C.
Sewer line clogged. Work was done promptly. Workers and were efficient and explained the problem. Clog was removed and area cleaned up. I was very happy with Pipe Works and the services provided, would use them again if needed.
Reply from Pipe Works Services, Inc.Nov 11, 2015
Thanks for the review Steven. Sewer issues are never fun, but we try and make it as painless as possible.
Colleen H.
I sent an email late yesterday evening regarding our split system boiler with only one side working. They contacted me right away letting me know they work with the system we have and sent Jimmy, a service tech, to my home by 1pm. I was impressed by their promptness with the call back and ability to send someone right away. Jimmy was very professional and figured out what was wrong with my system after careful inspection, dealt with the issue and explained to me in detail what the issue was and how it was solved. It was painless for me and I am so thrilled with the customer service I will be a repeat customer.
Reply from Pipe Works Services, Inc.Nov 5, 2015
Jimmy on the spot indeed! We always aim to educate the customer about everything going on, all of their options, and help them make the best decision for their home and family. It sounds like Jimmy was able to do this and more. Thank you for the review Colleen.
