Sandy E.
Ease of virtual
Ease of virtual, appointment availability

Average
Based on 2,718 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
2,718 approved reviews, newest moderated first
Sandy E.
Ease of virtual, appointment availability
CC
Jeanette J from the Care Team helped me this morning and she was just terrific. She helped me through my numerous issues and I give her an A ++. I really appreciate how she hung in there and when I have my appointment this afternoon, I will have no remaining issues, just the appointment. Great job Jeanette and I appreciate you.
Monika G.
I had dig deep for the courage to seek help. Then even more to schedule the appointment and show up (yes, even virtually was very difficult for me). Just to have the Sunnie Wang not show up then be told sorry the dr. was running late and we have to reschedule or cancel. Running late? No, the dr. did not show. I waited in the call for 45 minutes. Then thought how harmful is this to someone? To finally reach out for help only to be ignored. Shame on that dr. and on plushcare.
Reply from PlushCare Virtual Healthcare: online doctorFeb 11, 2026
Hi Monika, Thanks for reaching out and bringing this to our attention. We’re sorry about the experience you’ve had. We'll be sure to consider your feedback as we continue to make improvements! Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.
Meghan P.
They don’t mention, even after asking that a doctors appointment is required every single month! After three in the first. So be prepared for month(whatever your insurance is) 1 to be hundreds, each month after to be over a hundred plus cost of meds. Insane.
Reply from PlushCare Virtual Healthcare: online doctorFeb 6, 2026
Hi Meghan, Thanks for your feedback. We're sorry to hear you had a less than stellar experience with us. We'll be sure to consider your feedback as we continue to make improvements!
Pamela P.
Soloman provided the information I required in a professional & informative manner.
Mike
Oh m y goodnees gracious she is just a beautiful angel. You'll love her.
Consumer
Solomon was so professional and understanding of my issues. He acted promptly to my concerns and I am so grateful for this.
Kenneth K.
Solomon was awesome Professional and patient Very difficult to change pharmacies and add insurance info on PlushCare portal Actually a pain in the ass to do!!!!!! Thank to the heavens above for Solomon’s assist Give him a raise